Treaty Client Support (Reinsurance)

About the company

Randstad is partnering with a leading independent specialist insurance brokerage operating across the globe, and we are looking for a dedicated Treaty Client Support professional to be the operational backbone of our reinsurance division.

This is a critical role that requires you to combine deep technical knowledge with exceptional client support. You will be instrumental in ensuring all reinsurance placements-from complex wordings to strict market compliance-are executed flawlessly, providing our clients with absolute contract certainty.

What You'll Be Doing :

Technical Documentation & Wording : Take ownership of preparing and finalizing all client and market documentation, including Market Reform Contracts (MRCs), policies, slips, and wordings clauses. This involves developing bespoke wordings for clients and ensuring every agreed-upon change is precisely incorporated into the final contracts.

Placement & Processing Support : Ensure the timely and complete closing of market documentation, strictly adhering to Premium Payment Warranty (PPW) provisions and contract certainty deadlines. You will manage data input, coordinate submission via Xchanging, and monitor signings using automation platforms (e.g., PPL).

Renewal Management : Initiate and diligently track impending renewals, gathering necessary information in a timely manner to enable terms to be secured and firm orders to be placed.

Quality Control & Compliance : Perform meticulous quality control checks on all documentation prior to broking. You will liaise closely with compliance teams to ensure all regulatory procedures are followed.

Resolution & Advisory : Act as a technical resource, monitoring and resolving complex contractual issues and technical questions raised by clients, markets, and internal teams. You will also provide suggestions on how client coverage can be strategically enhanced.

Team Collaboration : Liaise seamlessly with Account Executives and client-facing teams to gather necessary information, and assist with tender presentations and the creation of endorsements / MTAs.

Key Requirements :

Experience : Prior experience in a technical, processing, or slip production role is highly desirable, especially if you have experience with reinsurance treaty business. Experience undertaking renewals is a strong advantage.

Skills : Exceptional attention to detail, strong organisational and documentation skills, and proficiency in Microsoft Office.

If you are ready to apply your technical expertise at the heart of the international reinsurance market, where accuracy and strategic support are paramount, we encourage you to apply.

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