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Infrastructure Lead
Infrastructure LeadOCBC • Kuala Lumpur, Kuala Lumpur, Malaysia
Infrastructure Lead

Infrastructure Lead

OCBC • Kuala Lumpur, Kuala Lumpur, Malaysia
5 days ago
Job description

As Singapore’s longest established bank, OCBC has been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. Leveraging technology and creativity, we aspire to be Asia’s leading financial services partner for a sustainable future.

Product Management - Support

As a Product Management Support specialist at OCBC, you’ll play a key role in shaping the bank’s product offerings to meet the evolving needs of our customers. You’ll work closely with cross‑functional teams to drive product development, launch new initiatives, and continuously improve our products and services. This is a unique opportunity to make a meaningful impact on the bank’s growth and customer satisfaction.

How you succeed

To excel in this role, you’ll need to develop a deep understanding of our customers’ needs, preferences, and pain points. You’ll work closely with stakeholders to gather insights, identify opportunities, and prioritise product enhancements. Your ability to analyse data, think critically, and communicate effectively will be essential in driving product decisions and ensuring successful launches.

What you do

  • Collaborate with product managers to develop business cases, product requirements, and launch plans
  • Analyse customer feedback, market trends, and competitor activity to inform product decisions
  • Work with cross‑functional teams, including sales, marketing, and operations, to ensure successful product launches
  • Develop and maintain product documentation, including product guides and training materials
  • Monitor product performance, identify areas for improvement, and recommend enhancements

Who you are

  • A degree in business, marketing, or a related field, with at least 2 years of experience in product management or a related field
  • Strong analytical and problem‑solving skills, with the ability to think critically and creatively
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross‑functional teams
  • Strong project management skills, with the ability to prioritise tasks and manage multiple projects simultaneously
  • A customer‑centric mindset, with a passion for delivering exceptional customer experiences
  • What we offer

    Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry‑leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with the culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

    Seniority level

  • Entry level
  • Employment type

  • Full‑time
  • Job function

  • Information Technology
  • Industries

  • Banking
  • #J-18808-Ljbffr

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    Infrastructure • Kuala Lumpur, Kuala Lumpur, Malaysia

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