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Freelance ServiceNow Consultant - AI Trainer

Freelance ServiceNow Consultant - AI Trainer

MindriftMalaysia, Malaysia
30+ days ago
Job description

Freelance ServiceNow Consultant - AI Trainer

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English.

At Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI.

About The Role

GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in ServiceNow , you'll have the opportunity to collaborate on these projects.

Typical Responsibilities

  • Review pre-generated intents and transform them into a logical sequence of agent steps
  • Define a test case : dialogue flow (user request, intermediate steps, agent's final response)
  • Create a Golden Path : the optimal sequence of tools the agent should invoke
  • Write User Agent instructions to ensure consistent and correct automated behavior

How To Get Started

Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you'll play a key role in advancing AI capabilities and real-world applications.

Requirements

  • You hold a Bachelor's or Master's Degree in Business Administration and / or any relevant area.
  • You have a minimum of 3 years of professional experience, including ServiceNow admin / configuration :
  • Setting up ticket forms, triggers, macros, and automation;
  • Managing groups, roles, and permissions;
  • Configuring multiple departments or business units within a single ServiceNow instance (multi-brand / multi-department setup)
  • Your level of English is advanced (C1) or above.
  • You are ready to learn new methods, able to switch between tasks and topics quickly, and can handle challenging, complex guidelines.
  • Your freelance role is fully remote, so you just need a laptop, internet connection, time available, and enthusiasm to take on a challenge.
  • Benefits

  • Get paid for your expertise, with rates that can go up to $42 / hour depending on your skills, experience, location and project.
  • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.
  • Work on advanced AI projects and gain valuable experience that enhances your portfolio.
  • Influence how future AI models understand and communicate in your field of expertise.
  • #J-18808-Ljbffr

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    Trainer • Malaysia, Malaysia

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