QA Technician

Overview

Ambu A / S is currently looking for a QAE Technician to be based in Penang Ambu Global Hub. Join a dynamic team where your work directly supports medical professionals in solving real-world challenges. This role reports to the QAE Section Manager and offers a unique opportunity to contribute to innovations that improve patient care. If you're passionate about making a difference and thrive in a problem-solving environment, we’d love to hear from you.

Responsibilities

Your main responsibilities will include :

• Conduct initial investigations and simulations related to product complaints.
• Prepare and document preliminary complaint investigation reports.
• Receive complaint samples, transport them to the lab, perform unboxing, and carry out disinfection on complaint samples.
• Input initial complaint details into the complaint tracking database.
• Package complaint samples or device components for shipment to suppliers for further evaluation.
• Manage the storage of complaint samples and coordinate proper disposal with designated personnel.
• Assist with basic repairs of lab equipment or tools when issues arise.

Development and Career Growth

This technician role offers valuable development opportunities for building both technical and cross-functional skills. Through hands-on involvement in complaint sample handling and product failure investigations, you’ll gain a deeper understanding of product design, manufacturing processes, and quality systems. Working closely with engineers and manufacturing teams also enhances your communication, collaboration, and problem-solving abilities. Over time, this experience can serve as a strong foundation for career growth into roles such as senior technician, quality engineer, or roles in continuous improvement.

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