Job Details
Product Management - Upload and update product listings on online platforms (e.g., Shopee, Lazada, etc.) - Ensure product descriptions, pricing, and stock levels are accurate - Monitor product performance and assist with content optimization Order Processing - Receive and process online orders promptly - Coordinate picking and packing of products for shipment - Generate delivery orders, labels, and tracking information Customer Service - Respond to customer inquiries through chat, email, or platform messages - Handle order issues, returns, and complaints professionally Inventory Coordination - Work closely with the warehouse team to ensure stock accuracy - Report low-stock or out-of-stock items Marketing Support - Assist in creating promotional campaigns and online sales - Help manage store banners, vouchers, and discount codes Reporting & Analysis - Maintain re
Company Details
Requirements
Customer Service Assistant • Selangor