RESEARCH MANAGER - RPM-UK
SELECT A RUBRIC
PURPOSE
to manage and deliver complex projects through your project team, design, set up and management of leading-edge research
to carry out account management activities through managing of existing client relationships and looking for new opportunities
to manage and coach our people
ENVIRONMENT
Joining Ipsos means developing your career in the very top tier of research. With 16,600 people employed in 90 countries, we are one of the largest and best-known research companies. If you’re interested in keeping company with some of the most naturally curious researchers and making an impact to the best local and global brands, we invite you to join us.
As a curious and intuitive individual, an enthusiastic professional with a passion for creating knowledge, at Ipsos you will be fully dedicated to finding the best solutions for our clients. At Ipsos we foster an environment that is entrepreneurial and forward thinking. We attract and hire innovative people with inquiring minds who possess drive, intelligence and enthusiasm. Working at Ipsos is dynamic and challenging; never a dull moment!
OUTPUTS / ACCOUNTABILITY
Manage all aspects of running a complex job and higher value work
Ensure job profitability is achieved to meet the business expectations and instill this in others
Carry out tasks displaying well-developed research skills, knowledge and thought
Write complex proposals that meet and where possible exceed the brief requirements
Accurate analysis and interpretation of data, providing strong recommendations
Direct and design analysis plans and develop new models and approaches (qualitative research
only)
Conduct workshops and creativity sessions displaying a high level of competence in advanced techniques and provide instant debriefs with recommendations. Challenge and modify client discussion guides, design own projective / enabling techniques and demonstrate a high level of competence in an industry specialist are (qualitative research only)
Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream)
Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process (guideline target– 50% of time)
Display specialist knowledge of a market and share this with others
Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behavior, conduct performance reviews. Ensure the project team is properly utilized
Keep abreast of current trends within market research, in order to develop personal skills / knowledge base
Keenness to learn and proactive self-development and development of others
Assist with recruitment of junior staff
COMPETENCIES
Self-Management
Communication
Working Together
Client Focus
Knowledge & Expertise
Flexibility
RELEVANT TRAINING
Off-the-job professional development days
Manager Induction Program
Presentation Skills
Presenting the Story
Coaching and Mentoring
RELATIONSHIPS
Effective interface with the business areas and Operations and Corporate departments and external suppliers
Promote teamwork in the business area, Division and across Ipsos
Lead by example and behavior (incorporating values) within the business area
Direct and manage the project team activities
Behave in a manner that displays professionalism, integrity and corporate citizenship at all times
DEVELOPMENT
Demonstrate strong capabilities and leadership in one’s business area, clients, projects, people and or / technology to meet business needs. Developing holistic view or a deeper understanding of two to three of these areas
Understanding of personal actions on business and client
BACKGROUND
Experience :
At least six years of strong Market Research Experience and good application of knowledge
Solid experience in questionnaire design, table specifications and project management
Understand and use statistical analysis
Selling of research projects and capabilities
Ideally, experienced in relevant category or sectors
Skills / Knowledge :
Good communication skills, written and oral
Sound problem-solving skills
Able to work under pressure and meet aggressive deadlines
Exceptional time management skills
Good data preparation skills
Good client service skills
Able to build strong links with the rest of the business
Proactive / Self-motivated
Able to work effectively in a team and independently
Qualifications :
Degree in Business, Social Science, Statistics or related studies
Interested applicants, kindly email your detailed resume to recruitment.malaysia@ipsos.com .
Only shortlisted candidates will be notified.
Research Manager • Kuala Lumpur, MY