TECHNICAL ANALYST

Job Description

Responsible in assisting Laboratory Technical & Compliance Manager on day-to-day laboratory operation for assigned section towards direction of effective implementation of quality system ISO / IEC 17025, SAMM policy and SGS GCSC requirement

• Assist Technical Advisor / Technical Specialist on the new method development as per business need.
• Respond to queries raise by customer / business / customer support team within agreed timeframe, with minimal supervision from Technical Advisor / Specialist
• Collaborate with Operation team on investigation and deliver the outcome of investigation professionally to the party who raise the queries within agreed timeframe
• Periodically review, enhance and update of Working Instruction and Standard Operating Procedures when needed
• Working towards enhancement of existing lab process / methodology for lab efficiency improvement
• Work with laboratory operation team on root-cause investigation of all non-conformities and / or customer complaints with proposal of appropriate corrective and preventive actions to address the issue promptly.
• Provide technical training to laboratory personnel to ensure the laboratory competency and conduct refreshment training when needed.
• Insight into new technologies and initiative for enhancement
• Assist to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and / or Senior Management

Qualifications