Consumer Partnership Lead

ChubbKuala Lumpur, Kuala Lumpur, Malaysia

30+ days ago

Job description

Key Objective

This position reports directly to the Head, Consumer Lines. Responsible for driving the expansion of partnership distribution and business development with a key focus on new sales channels for the company.

Achieve agreed-upon performance and financial objectives.
Identify new business opportunities and establish strategic partnerships with major players in industries such as automotive, banking, e-commerce, gig economy, and telecommunications, targeting partners with a substantial customer base for our consumer business.

Major Duties and Responsibilities : -

1. Business Development

Develop and secure new automotive / bank partners / digital partners with sizeable customer base

Develop strategic pipeline management and lead pipeline management framework

Build and maintain strong relationships with clients and key stakeholders

Develop and explore new direct distribution channel such as digital , face-face, mobile marketing and etc.

Develop new innovative and marketable products

Prepare financials and proposals for submission to prospects on new initiatives

Preparation of pre- & post- marketing plans and conduct Profit and Loss Analysis for marketing campaigns to drive ROIs

Negotiate contracts and agreements with clients

2. Operation & Database Management

Setting database segments, and criteria with partners to extract for any distribution activities purposes to achieve higher profitability

Develop creative to have concepts and contents approved by partners and all internal parties i.e. Claims, CS, UW, Legal, TM and other LOBs

Work with project manager to establish project timeline for end-to-end process

Ensure approved marketing fund spend within budget and achieve agreed profitability target

Liaising with key stakeholders, i.e. Underwriting, Customer Service / Operation, Telemarketing, IT and Partners for other initiatives on periodic basis i.e. daily billing, database management, script management, disputes / complaints, product positioning and campaign management.

3. Others

Conduct market research and analysis to identify trends and insights that inform business development efforts

Communicate on market trends and competition

Manage partners’ compliance related matters

Any other duties as assigned by Management

Qualifications

Skills

Good analytical skill, Result oriented, Creative and able to multi tasks effectively

Possess excellent business acumen and resourceful

Have good interpersonal skills, capable of working independently and be part if the team player

Insurance and financial product knowledge preferred

Appreciate and understand Compliance and Controls

Good computer skills and familiarity in Microsoft Offices are required

Experience

Tertiary education with minimum 10 years working experience

Insurance industry and / or direct marketing, digital or retail industry background will be an added advantage

Qualifications

Minimum Diploma holder. Degree holders preferred

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Consumer Partnership Lead • Kuala Lumpur, Kuala Lumpur, Malaysia