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Senior Specialist, Product Management (Marketing Services)

MastercardKuala Lumpur, Kuala Lumpur, Malaysia

7 hours ago

Job description

Mastercard, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Mastercard’s Services organization focuses on products and solutions that address dynamic market needs. The Consumer Acquisition & Engagement (CA&E) team supports the commercialization and delivery of key CA&E services and platforms—including Marketing Services, Rewards, Offers, and Personalization—across Asia Pacific. This role collaborates with Product and Services Business Leads, Account Managers, and cross-functional teams to support sales enablement, go-to-market planning, and delivery excellence. The ideal candidate is detail-oriented, collaborative, and focused on driving customer value through scalable solutions.

Responsibilities

Sales Strategy Support : Align sales strategies with customer and market needs across Asia Pacific and support tailored product messaging for different customer segments.
Presentation & Communication : Design visually compelling presentations and sales tools that communicate product value; help craft and deliver engaging narratives for internal and external audiences; support client meetings and internal briefings with clear speaking and storytelling.
Sales Enablement : Prepare materials for client engagements, including pitches, joint value initiatives (JVIs) and RFP responses; help build scalable go-to-market strategies to broaden product reach and relevance.
Cross-Functional Collaboration : Partner with Product Management and Sales to execute sales plays and enablement activities; collaborate with Marketing to produce compelling sales tools and resources.
Customer Engagement : Work with Sales to understand customer needs and embed them into product solutions; participate in client meetings to support product discussions and gather feedback.
Market Intelligence : Conduct research on competing solutions and market trends to inform positioning and strategy.

All About You / Qualifications

Organized and driven early-career professional with a strong appreciation for aesthetics and quality; tenacious, creative, and growth-minded with a focus on impactful marketing and client engagement initiatives.

Exceptional narrative-building skills to craft clear, compelling messages for different audiences.

Design sensibility in presentations and tools; confident in speaking in front of teams and clients.

Experience in marketing-related fields with exposure to campaign planning, customer engagement, or product positioning.

Strong business acumen; ability to connect customer needs with strategic goals and commercial outcomes.

Collaborative team player who thrives in cross-functional environments and supports sales and product teams.

Creative problem solver who contributes to innovative go-to-market strategies; adaptable and eager to learn with a strong sense of urgency and results orientation.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach;

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job Details

Seniority level : Associate

Employment type : Full-time

Job function : Product Management and Marketing

Industries : Financial Services, IT Services and IT Consulting, Technology, Information and Internet

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Marketing Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia