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Admin & Customer Service Executive
Agensi Pekerjaan Find Talent Sdn BhdMalaysia15 hours ago
Job descriptionDiploma qualification in hospitality, mass communication, logistics or equivalent Strong verbal Mandarin communication skills and good written English skills At least 3 years of experience in client facing role No prior immigration experience is required as on-the-job training will be provided Good time management skills & must be able to handle a high volume of digital documents Ability to plan workload and meet deadlines
Job Responsibilities
- Manages immigration applications for clients relating to Singapore Citizenship and other applications etc
- Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
- Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies
- Understand clients' backgrounds and write cover letters to best present their profiles
- Ensure high work accuracy is delivered in all applications to the government bodies
- Provide exceptional customer experience and maintain high standards of service
- Attend to clients' queries and the completion of the formalities during and after post-submission within Company's response time
- Updating and maintaining respective tracking sheets accurately in an organized and timely manner
- Any other duties assigned by Management
Job Requirements
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Customer Service Executive • Malaysia