Executive, Cargo Operation (Turkish Cargo)
TeleportMalaysia, Malaysia7 days ago
Job descriptionDiploma or Bachelor’s degree in Logistics, Supply Chain, Aviation Management, or a related field. 1–3 years of experience in air cargo operations or airline capacity management preferred. Strong understanding of AWB processes, cargo handling procedures, and airline coordination. Good communication and coordination skills with ability to work under pressure. Familiarity with cargo management systems is an advantage. Detail-oriented, proactive, and able to multitask in a fast-paced environment.
Key Responsibilities
- Coordinate daily flight operations for Turkish Airlines cargo capacity, including space allocation, load planning, and booking confirmations.
- Monitor and track all shipments to ensure on-time uplift, resolving any discrepancies related to offloads, delays, or documentation issues.
- Liaise closely with airline partners, ground handling agents, and freight forwarders to ensure accurate and timely communication of flight and cargo status.
- Manage and update shipment records, AWB data, and flight capacity utilization reports.
- Support in preparing performance reports, including OTP (On-Time Performance), load factor, and capacity usage summaries.
- Escalate operational irregularities and collaborate with the sales or planning team to ensure customer commitments are met.
- Ensure compliance with airline, customs, and safety regulations at all times.
- Assist in process improvement initiatives to enhance efficiency and service quality.
Requirements
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Operation Executive • Malaysia, Malaysia