Data Analyst, Transcripts APAC (Mandarin Workflow)

Data Analyst, Transcripts APAC (Mandarin Workflow)

S&P Global (formerly known as IHS Markit) – Penang

About the Role : Data Analyst, Transcripts APAC (Mandarin Workflow)

The Team : Transcripts APAC Coverage (Mandarin)

Transcripts – Team is responsible for creating publication-quality transcripts of conference calls conducted by the corporates. The team uses intelligent speech recognition software along with other state-of-the-art editing tools to deliver transcripts in real-time with the highest standard of quality. Being a part of the team means getting immersed to something that is huge, exciting, and significant and to play a relevant role to revolutionize how transcripts are produced and delivered to clients.

At Transcripts, we produce written records of dictated or recorded speech of various investor events including Earnings calls, M&A calls, Investor Conferences, Company Conference Presentations.

Responsibilities and Impact :

Primarily responsible for collection of country-specific (China - Mandarin) financial reports and conversion of the document to English transcription document with the highest degree of quality output and timeliness goals.

Complete the translation and conversion of native Mandarin documents to English utilizing the end-to-end transcription process.

Be able to independently handle projects / workflows or any other task at hand delivering high quality and within deadlines.

Fixing of data errors when needed and defining country specific policies together with members of the Quality Control team.

Deep dive into data analysis of each allocated project and drive discussions to closure with stakeholders on workflow / procedure improvement through findings.

Deliver on predefined individual and team targets.

Identify new projects, lean / automation ideas, new policy proposals and enhancements as part of daily work.

Actively communicate and collaborate with other stakeholders within the Transcripts vertical.

Provides input and ideas for improving quality and product enhancements related to the covered content sets.

Assist in research for data / product initiatives.

Troubleshoots problems or issues and provide support to the team.

What We’re Looking For :

Bachelor’s Degree, Finance background will be an added advantage.

Proficiency or native competency in specified language in Chinese (Mandarin) and English.

Prior experience and exposure to transcription and or translation / localization work is a plus.

Able to carry out day to day BAU work with minimal assistance.

Analytical mindset and strong logical reasoning.

Good interpersonal and strong communication skills.

Attention to detail, flexibility, and problem-solving abilities.

Solution-oriented mindset and ability to detect issues with solutions.

Client-centric mindset.

Flexibility to work across various shifts including night shift on rotational or need basis.

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