Key Account Management
The Role
Lazada’s Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate seller relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on our platform. You will also be responsible for overseeing our product assortment and availability, gleaning insights and driving opportunities that maximise sales potential. You should possess a passion for e-commerce, and an ability to thrive in a fast-paced and rapidly-evolving environment. You will also grow with us - Lazada’s focus is on creating career paths within the organisation that ensure you are able to continually enhance your own career prospects.
Responsibilities
- Commercial strategist
- Develop, monitor and manage an assigned portfolio of brands and merchants on the Lazada platform, which will include LazMall
- Formulate a sound commercial portfolio strategy, including range and pricing, and ensure key accounts hit their sales targets
- Evaluate performance regularly to optimize product, pricing, promotion decisions, and marketing spend
- Relationship manager
- Establish strong relationships with Lazada’s partners, supporting their activities on our platform
- Assist partners in store launches, sales campaigns, and brand events
- Coordinate with internal teams to support supply chain, customer service, and marketing, ensuring mutually beneficial outcomes
- Promote promotional tools to increase customer traffic and sales for sellers
- Skilled consultant
- Curate industry insights to drive category success
- Develop marketing and promotion plans
- Coach sellers to maximize platform yield and support internal teams for optimal seller support
Job Requirements
Bachelor’s degree in Business, Economics, Finance, Supply Chain, Engineering, or related fieldsMinimum 3 years retail, marketing, or related experience, preferably in a multinational or tech company; e-commerce experience is a plusStrong business acumen and stakeholder management skillsSelf-motivated, adaptable, and comfortable in a dynamic environmentExcellent communication, presentation, and negotiation skillsExcellent planning and organizational skillsProven success in negotiations and relationship managementGood computer literacyOccasional travel may be required for local roles#J-18808-Ljbffr