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Technical Account Manager, Security

Akamai TechnologiesKuantan, Pahang, Malaysia

18 days ago

Job description

Overview

Are you excited by the prospect of working with innovative security products? Are you passionate about being a technical evangelist & growing customers business? Join our innovative Application Security Product division! You'll work with customers to address their needs in API Security, implementing our solutions for maximum impact. Our customers rely on our platform for some of their most critical infrastructure.

Partner with the best

You'll apply your problem-solving ability, empathy, creativity, and cybersecurity knowledge to help map APIs, assess exposure, showcase attack patterns and indicators of compromise, and drive impact.

As a Technical Account Manager, you will be responsible for :

Functioning as a product SME to educate customer on product capabilities
Guiding customers to solve API Security challenges through product features
Owning the technical relationship with customers from onboarding through renewal
Ensuring successful product adoption using all critical features
Performing technical presentations and demos for customers and partners
Communicating concepts to audiences, including executive-level decision-makers, and follow up with technical staff in all areas
Providing updates to customers on requested features, bug fixes, and product roadmaps
Familiarizing yourself with customer environments, requirements, and milestones to help drive value

What you will need

Have 3-5 years' experience and a successful track record in the security industry with large enterprise customers

Possess security knowledge to understand common API security vulnerabilities and attacks in-depth

Have an understanding of Application Security Principles and how to apply them in the app development process

Have excellent knowledge and experience with a wide variety of cloud and cybersecurity solutions

Have excellent written and verbal communication, listening, and presentation skills

Have good fundamentals on HTTP / HTTPS

Work flexibility

FlexBase, Akamai's Global Flexible Working Program, offers flexible options including working from home, the office, or both. We are happy to discuss working options for this role with your recruiter.

Benefits

At Akamai, we provide opportunities to grow and achieve. Our benefits cover health, finances, family, time at work, and pursuing other endeavors.

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Account Manager • Kuantan, Pahang, Malaysia