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Clerk

Clerk

Chin Lai Hardware Sdn BhdBatu Caves, Selangor, Malaysia
11 days ago
Job description

Requirements

  • SPM / STPM / IGCSE or equivalent qualification with relevant working experience
  • Possess good communication & interpersonal skills.
  • Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization.
  • Knowledge in using computer.
  • Candidate must be able to speak and read in Mandarin due to servicing market country requried.

Responsibilities

Adhere to Safety Practices in the company 'Safety First'

Responsible for Accurate & Timely Sales Support

  • Reply email / whatsapp, send quotation to customers
  • Issue Delivery order, Cash sales, Sales Return Note, Replacement
  • Delivery Order & Gift voucher
  • Handle Customer Enquiries - Pick up phone to answer customer
  • inquiries
  • Assist in giving valuable solutions to customers or salesmen - for example : short supply, wrong supply & wrong issue of orders
  • Help storekeeper to check stock in ERP system
  • Order Processing - Take order form salesman & customer, check old price before issue, when we create order over limit must inform salesman & send approved to Account department for check.
  • Help salesman / customer to check stock when stock enough quantity in the system, request for photo, size measurement for goods.

    • After sales service : -

  • Responsible to Verify and Process Warranties
  • Confirm whether there are any warranties
  • Collect cash bill & photo attached in the machine group.
  • Obtain reason for return of goods.
  • Participate in yearly annual stock take.

    • Benefits

  • 5 days work, Tentative to Saturday
  • EPF, SOCSO, EIS
  • Standard bonus
  • Performance bonus
  • Medical claim allowance工作地点 : Batu Caves

    • 08 : 30 - 17 : 00

    EPF, SOCSO, EIS

    Skills

    Data Entry Customer Service Record Keeping

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    Clerk • Batu Caves, Selangor, Malaysia