Engineer Configuration (CMDB & ServiceNow)

Engineer Configuration (CMDB & ServiceNow)

Join to apply for the Engineer Configuration (CMDB & ServiceNow) role at SCHOTT .

Your Contribution

• Develop and implement configuration management strategies, policies, and procedures to ensure the accuracy, integrity, and reliability of configuration items within the Configuration Management Database (CMDB).
• Structure, administer, and maintain the CMDB, ensuring data quality through consistent data entry, updates, and cleansing activities.
• Collaborate with cross-functional teams to define and document configuration management requirements.
• Identify IT assets and configuration items (CIs), and establish their relationships and dependencies within the CMDB.
• Conduct training sessions for employees on ITSM processes and the proper use of the CMDB to uphold service quality standards.
• Proactively identify and implement improvements to enhance the effectiveness of ITSM processes and the CMDB.

Your Profile

Your Benefits

Contact

You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future. Do you want to be successful with us? Then, please send us your application : SCHOTT ASIA IT SERVICES, Human Resources, Wei Ni Tang.

Equal Opportunity Statement

#J-18808-Ljbffr