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Senior IT Executive

Senior IT Executive

Kajang Rocks Premix Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
14 hours ago
Job description

We are seeking a highly motivated and skilled IT professional to join our team. The role covers a broad spectrum of IT functions, including daily operations, infrastructure and network management, system administration, cybersecurity, and vendor coordination. The ideal candidate will have a hands-on approach to troubleshooting, strong problem-solving skills, and the ability to ensure our IT environment remains secure, stable, and aligned with business objectives.

Key Responsibilities

IT Operations & Support

Ensure smooth running of business-as-usual (BAU) IT functions.

  • Provide first-line escalation support for all application-related requests / enquiries.
  • Maintain and troubleshoot core business systems : Weighing System, Accounting System, Procurement System, HR System, and Attendance System.

Oversee workstation setup, software deployment, and hardware configuration (delegate to junior staff where appropriate).

Infrastructure, Network & Security

Manage overall server infrastructure, network, and security stability to minimize unplanned outages.

  • Monitor and manage LAN / WAN, internet connections, Wi-Fi routers, and network health.
  • Administer and troubleshoot FortiGate firewall systems (VPNs, web filtering, IPS / IDS, and security policies).
  • Implement and monitor data backup systems, antivirus software, endpoint protection, and cybersecurity protocols.

    • Ensure IT infrastructure, hardware, software, and licenses comply with IT policies and standards.

    System & Application Management

    Manage and implement change requests on externally maintained systems, from scope definition through implementation.

  • Understand database structures and data contents of various applications.
  • Provide IT solutions aligned with the company's strategic business objectives.
  • Ensure system performance, availability, and scalability across applications.

    • Conduct troubleshooting and root cause analysis to resolve incidents effectively.

    Project & Vendor Management

    Plan, support, and roll out new systems, hardware upgrades, and process automation initiatives.

  • Liaise with vendors, consultants, and service providers to ensure timely delivery of IT services and projects.
  • Follow up with relevant parties to ensure projects are delivered on time and within budget.
  • Ensure IT processes, methodologies, and documentation are maintained to established standards.

    • Requirements

  • Degree in IT / Computer Science or related field.
  • 4–7 years of IT experience, with solid hands-on exposure in infrastructure, networking, and system administration.
  • Strong knowledge of Active Directory (ADFS, Azure AD), Group Policy, DNS, DHCP, and Windows Server.
  • Proven experience managing and configuring firewalls (FortiGate) and networking protocols (TCP / IP, DNS, DHCP).
  • Experience in IT project management, vendor management, and cross-functional collaboration.
  • Knowledge in disaster recovery, cybersecurity, and IT compliance.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Strong communication, leadership, and interpersonal skills.
  • Self-motivated, independent, and able to meet deadlines in a fast-paced environment.
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    It Executive • Kuala Lumpur, Kuala Lumpur, Malaysia