Overview
Location : Citi Kuala Lumpur, Malaysia. Role : Officer, Automation Testing Engineer – C11, Hybrid. Internal title : Testing Intermediate Analyst – C11. Based in Kuala Lumpur, Malaysia.
Responsibilities
- Deliver expertise and best practice regarding testing subject.
- Coordinate testing tasks – test initiation, scripts preparation, execution and test closure.
- Apply UAT metrics to manage test execution and communicating to stakeholders.
- Review and design test scripts, test conditions, input test data and expected results.
- Execute tests using test scripts according to UAT plans.
- Review, manage and raise defects identified during UAT.
- Document test results in agreed, common and consistent manner.
- Raise to Test Lead any issues that may impact on time delivery or quality of the end product.
- Prepare adequate test evidence and testing documentation for approvals and decisions.
- Adhere to Global UAT procedure, use common tools (MF ALM, JIRA, Zephyr).
- Cooperate with Regional and Global UAT teams for common tests, knowledge exchange and best practice sharing.
- Build testing excellence and knowledge of anti-money laundering processes.
- Operate within agreed business SLAs, KPIs, control processes and confidentiality standards.
- Execute other tasks requested for the operation of the test portfolios.
- Able to participate in automation analysis and propose tangible solutions for manual testers.
- Bring new testing knowledge into the team – assist with test plan articulation, planning, and management of individual testing events; create a transparent system for goals and activities of the automation team.
- Initiate R&D and employ appropriate testing tools for front-end and back-end systems.
- Accountable for all automation deliveries assigned; act as SPOC for EUC process controls; define Automation Test Strategy for regional projects and decide on automation development based on ROI; represent APAC for global projects and participate in automation development / testing.
- Participate in the development and support of multiple testing efforts simultaneously.
Qualifications & Experience
Minimum 5-8 years of relevant industry experience with at least 2 years in testing; SDLC knowledge / experience required. AML / Compliance knowledge required; MANTAS knowledge preferable. Citi bank experience preferable.Comprehensive knowledge of Technology, Product Processor, Compliance, AML policy, financial services, investment & retail banking products / services – back and middle office operations.Strong project management skills.Excellent English written and verbal communication skills.Demonstrated initiative and creativity in problem solving.International experience in a multinational corporation with ability to work with people across regions / countries and diverse cultures.Computer literate; proficient in Windows apps, ETL / DB testing and experience with automated workflow tools (UFT / QTP), Python & Selenium.Basic understanding of data administration within a database environment.Experience tracking issues and liaising with multiple parties to facilitate resolution.Bachelor's degree (min); preferred majors in Banking / Finance, mathematics, statistics, informatics or relevant professional experience.ISTQB Foundation Certificate required; Advanced level is a plus.Knowledge & Skills
Communication : excellent writing and presentation skills; strong verbal communication; ability to engage with staff and management at all levels; active listening.Technical Understanding :Visual Basic for Applications programming with 5+ years hands-on experience to create automation tools in Excel, Word, PowerPoint, Access and Outlook; building custom functions and add-ins; advanced Excel (pivot tables, lookups, arrays, complex formulas, charts); ability to review and debug VB macro code; experience with object-oriented analysis and design for automation tools.
SQL Programming : complex Oracle SQL queries, MS SQL, data validations, test plans and scripts; ETL experience; ability to work with large data volumes.Micro Focus UFT Automation : experience with UFT-based frameworks; VBA scripting; automation dashboards; problem solving and analytical mindset.Other : experience with GitHub / BitBucket; AI / ML exposure preferred.Competencies
Act as an owner.Build great teams.Innovates and leads change.Work as a partner.Deliver results and be goal-oriented.Drives client value.Communicates effectively.Uses metrics to manage.Uses sound judgement.Pursues learning and self-development.Required : Strong practical experience with GitHub / BitBucket.Required : Exposure to AI / ML is preferred.Equal Opportunity and Accessibility
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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