Customer Success

This job is in Customer Success, with remuneration up to RM6,000. Off days : 8 per month. You might like this job because it involves refining service plans, maintaining customer data, and optimizing products. Monthly remuneration :

Up to RM6,000 (Basis Salary + Overtime + Benefits) Working Hours :

Morning shift 10am-10pm, Night shift 10pm-10am Job Description

Evaluate daily performance to refine service plans and deliver valuable services to customers. Responsible for gathering customer data, performing regular customer maintenance, safeguarding user rights and interests, and maintaining service reputation. Stay informed about the market situation, analyze root causes of any problems by considering industry characteristics, and continuously improve and optimize products. Uploading and implementing changes to company systems and processes. Job Requirements

Possess a strong commitment and sense of responsibility, with the ability to handle pressure and self-motivate. Basic Microsoft Excel skills. Willingness to work rotating shifts as the platform operates 24 hours every day. Skills

Online Communication Customer Service Experience Level

#NoExperienceNeeded Junior Executive Job Specialisation

Pre-Sales / IT Business Analyst / Business Intelligence

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