Administration & Client Support Executive (F&B Distribution)

Administration & Client Support Executive (F&B Distribution)

At Edenfarm , we bring the finest gourmet ingredients and premium food products directly to chefs, restaurants, and passionate home cooks across the region. Our curated range includes high-quality meats, seafood, specialty pantry items, truffles, caviar, and other artisanal delicacies , sourced from trusted producers around the world.

KEY RESPONSIBILITIES

Be the first point of contact for clients : answer calls, emails, and messages, ensuring smooth communication.

Handle post-sales support, follow up with customers on orders, and track payments.

Prepare and maintain debtor statements and simple reports.

Coordinate delivery schedules and assign tasks to delivery personnel.

Assist with event coordination, from logistics to on-site support.

Oversee general office operations and act as the executive-in-charge when needed.

Perform general admin duties : filing, photocopying, scanning, typing, and record-keeping.

Handle incoming and outgoing mail, parcels, and official correspondence.

Arrange appointments, maintain calendars, and ensure schedules run smoothly.

Monitor office supplies and place orders when required.

Provide support to the team and management on various assignments when required.

ABOUT US

At Edenfarm , we bring the finest gourmet ingredients and premium food products directly to chefs, restaurants, and passionate home cooks across the region. Our curated range includes high-quality meats, seafood, specialty pantry items, truffles, caviar, and other artisanal delicacies , sourced from trusted producers around the world.

KEY REQUIREMENTS

• Fresh graduates are encouraged to apply – training provided.
• Candidates with 1–3 years of relevant working experience are also welcome.
• Proactive, determined, and willing to learn and grow.
• Strong communication skills in English, Mandarin, and Bahasa Malaysia (spoken & written). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Organized and able to juggle multiple tasks.
• Proficient with basic office tools such as Word, Excel, and email .
• Willing to travel locally for events (transport allowance provided).
• A positive, can-do attitude with strong teamwork spirit.

WHAT MAKES THIS ROLE EXCITING

This role is perfect for someone who enjoys variety and wants to grow in a dynamic environment . While your main focus will be on office management and operations , you will play a key role in keeping the business running smoothly .

You will gain valuable exposure to client servicing and occasionally support event coordination . It’s a well-rounded role that builds a strong foundation in operations while giving you a taste of the client-facing and event side of the luxury gourmet food industry .

If you’re eager to take on challenges, grow your career, and be part of something exciting — we’d love to meet you!

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