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Service Advisor

Service Advisor

Honda Tiong Nam Motor SDNShah Alam, Selangor, Malaysia
30+ days ago
Job description

We are a market leader in the automotive industry with a long history of business in Malaysia. We are four-time winners of the Honda CEO Award, which recognizes outstanding dealer performance annually. We are seeking highly motivated, goal-oriented, independent, and hands-on professionals to join our dynamic team.

Job Description

  • Attend to customers' daily service needs.
  • Manage service appointment registration.
  • Promote service and parts sales.
  • Execute customer service-related duties and responsibilities.
  • Coordinate with Job Controller / Foreman on work progress and inform customers of any delays.
  • Handle customer complaints to ensure high satisfaction.
  • Conduct a reminder call one day before the appointment to update customers on parts status.

Requirements

  • Minimum 1 year of experience in automotive-related business or equivalent.
  • Proficient in Microsoft Office and IT literate.
  • Able to communicate effectively in English and Malay.
  • Training will be provided.

    • Benefits

  • Opportunities for promotion.
  • Attractive incentives.
  • Yearly bonus.

    • Additional Details

  • Schedule : Fixed shift.
  • Location : Setia Alam, Shah Alam (reliable commute or planning to relocate required).
  • Job Category : After Sales.
  • Job Type : Full Time.

    • Application

    Please fill out the form below to apply :

  • Full Name
  • Email
  • Phone
  • Upload CV / Resume
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    Service Advisor • Shah Alam, Selangor, Malaysia