Service Advisor

We are a market leader in the automotive industry with a long history of business in Malaysia. We are four-time winners of the Honda CEO Award, which recognizes outstanding dealer performance annually. We are seeking highly motivated, goal-oriented, independent, and hands-on professionals to join our dynamic team.

Job Description

• Attend to customers' daily service needs.
• Manage service appointment registration.
• Promote service and parts sales.
• Execute customer service-related duties and responsibilities.
• Coordinate with Job Controller / Foreman on work progress and inform customers of any delays.
• Handle customer complaints to ensure high satisfaction.
• Conduct a reminder call one day before the appointment to update customers on parts status.

Requirements

Benefits

Additional Details

Application

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