Claims System SpecialistZurich Insurance • Kuala Lumpur, Kuala Lumpur, Malaysia

Claims System Specialist

Zurich Insurance • Kuala Lumpur, Kuala Lumpur, Malaysia

30+ days ago

Job description

Responsible for Claims operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and / or other requirements.

Manage claims related projects based on business needs and requirements i.e regulatory, improve customer experience, system enhancement related to products or improve efficiency of the team.

Monitor system related issues and follow through with IT team until resolution.

Job Summary

Responsible for Claims operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and / or other requirements.
Manage claims related projects based on business needs and requirements i.e regulatory, improve customer experience, system enhancement related to products or improve efficiency of the team.
Monitor system related issues and follow through with IT team until resolution.

Job Functions

Participate in system enhancement, process improvement and digital projects. Role and Responsibilities including :

Liaise and coordinate with superior and IT / Stakeholders.

Participate in project meeting.

Prepare system / business requirement and business process review.

Perform User Acceptance Testing (UAT)

Prepare test script.

Prepare sign off document from stakeholder.

Prepare implementation sign off document.

Assist superior to monitor the result.

Perform all activities achieved the reasonable quality, performance and within the agreed timeline given.

Review and recommend measure to improve the existing process and system.

Perform data analysis and presentation to support business decision.

Responsible to perform Quality Check or sampling review as per Quality Assurance Framework. Update the report to management on monthly basis.

Establish and update guidelines, working instructions and standard operating procedures.

Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.

Assist superior in developing project plan to be shared with all stakeholders (for Claims projects).

Coordinate and maintain relationship with internal stakeholders and third parties / vendors for the execution of projects.

Assist superior in resources allocation for the projects i.e delegate tasks to team members.

Manage changes to the project scope and project schedule, as necessary.

Monitor and track progress of the projects as well as ensure delivery of the project timely or escalate to management for any roadblock that may affect the timeline.

Track project performance specifically analyze the successful completion of short and long-term goals.

Job Qualifications

Education : Degree with relevant experience

Experience : Minimum 5 to 10 years working experience in Insurance Industry

Key Skills / Knowledge :

Good communication skill –verbal and written

Analytical skill

Ability to produce high quality work under pressure and right attitude for work

Good problem solving skill

Leadership skill

Good in time management

Willingness to learn and apply

Detailed oriented

Good team work

Good in Excel and Data Analysis

Sound processing knowledge

Sound product knowledge

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

General Business

Industries

Insurance and Financial Services

#J-18808-Ljbffr

Create a job alert for this search

System Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

Related jobs

Claims Technical Excellence

AIA Hong Kong • Kuala Lumpur, Kuala Lumpur, Malaysia

Serves as the subject matter expert (SME) for claims technical matters across Life and Health insurance products across the Group and AIA entities and works closely with the business and claims ope...Show more

Last updated: 7 days ago • Promoted

Motor Claims Specialist

Allianz • Kuala Lumpur, Kuala Lumpur, Malaysia

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and ...Show more

Last updated: 30+ days ago • Promoted

Senior Claims Specialist (Property & Engineering)

Zurich Insurance • Kuala Lumpur, Kuala Lumpur, Malaysia

Job Title : Assistant Manager – Property & Engineering Claims.Role Overview : As Assistant Manager – Property Claims, you will play a key role in managing and supporting the property claims process.Y...Show more

Last updated: 30+ days ago • Promoted

Claims Technical Excellence

AIA Hong Kong and Macau • Kuala Lumpur, Kuala Lumpur, Malaysia

Claims Technical Excellence page is loaded## Claims Technical Excellencelocations : Kuala Lumpur, MY-AIA Malaysiatime type : Full timeposted on : Posted Todayjob requisition id : JR-61087 • •FIND...Show more

Last updated: 30+ days ago • Promoted

Claims Specialist

Takaful IKHLAS • Kuala Lumpur, Kuala Lumpur, Malaysia

We have several claims positions for different related functions such as : .Personal accident claims / Miscellaneous & other claims / Fire claims / Liability claims. To carry out claim processing rela...Show more

Last updated: 13 days ago • Promoted

Claims Specialist – General Claims (Hong Kong Market Support)

Marsh & McLennan Companies • Kuala Lumpur, Kuala Lumpur, Malaysia

We are seeking a talented individual to join our Claims Operations team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala ...Show more

Last updated: 5 days ago • Promoted

Senior Manager Claims Projects, Systems & Technical Support

Prudential BSN Takaful Berhad • Kuala Lumpur, Kuala Lumpur, Malaysia

Senior Manager Claims Projects, Systems & Technical Support.Senior Manager Claims Projects, Systems & Technical Support.Prudential’s purpose is to be partners for every life and protectors for ever...Show more

Last updated: 30+ days ago • Promoted

Senior Claims Specialist, Financial Lines

Allianz Services • Kuala Lumpur, Kuala Lumpur, Malaysia

Senior Claims Specialist, Financial Lines.Senior Claims Specialist, Financial Lines.Get AI-powered advice on this job and more exclusive features. Allianz Services is part of Allianz Group, one of t...Show more

Last updated: 30+ days ago • Promoted

Claims Specialist (WICA)

Allianz Technology • Kuala Lumpur, Kuala Lumpur, Malaysia

The commercial claim specialist plays a pivotal role in managing and assessing workman injury claims.This position requires a seasoned professional with extensive expertise in the general insurance...Show more

Last updated: 30+ days ago • Promoted

Strategic Claims Projects & Systems Leader

Prudential BSN Takaful Berhad • Kuala Lumpur, Kuala Lumpur, Malaysia

A leading insurance company in Kuala Lumpur is seeking a Senior Manager Claims Projects, Systems & Technical Support.This role involves managing claims projects, supporting senior management in dec...Show more

Last updated: 13 hours ago • Promoted • New!

Senior Claims Specialist

Zurich Insurance • Kuala Lumpur, Kuala Lumpur, Malaysia

To handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most effic...Show more

Last updated: 30+ days ago • Promoted

Senior Claims Specialist (Property & Engineering)

Zurich 56 Company Ltd • Kuala Lumpur, Kuala Lumpur, Malaysia

Senior Claims Specialist (Property & Engineering).As Assistant Manager – Property Claims, you will play a key role in managing and supporting the property claims process. You will lead a team of cla...Show more

Last updated: 30+ days ago • Promoted

Claims Representative

Lancesoft Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia

Direct message the job poster from Lancesoft Malaysia.Up to 4000RM basic + EPF + HRDF.Months (extendable or renewable).We are looking for dedicated team members to support the resolution of legacy ...Show more

Last updated: 10 days ago • Promoted

Senior Manager Claims Projects, Systems & Technical Support

Prudential Hong Kong Limited • Kuala Lumpur, Kuala Lumpur, Malaysia

Senior Manager Claims Projects, Systems & Technical Support page is loaded## Senior Manager Claims Projects, Systems & Technical Supportlocations : Kuala Lumpur (Takaful)time type : Full timepost...Show more

Last updated: 30+ days ago • Promoted

Claims System Specialist

Zurich 56 Company Ltd • Kuala Lumpur, Kuala Lumpur, Malaysia

Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Responsible for Claims operational support, business process analysis and other responsibilities / duties p...Show more

Last updated: 30+ days ago • Promoted

Claims Analyst I - (Global Business Services)

Kimberly-Clark Corporation • Petaling Jaya, Selangor, Malaysia

Claims Analyst I - (Global Business Services)## • •Job Description • • • •Claims Analyst I - (Global Business Services) • • • •Your Job • •You’re not the person who will settle for just any role.Because we’re...Show more

Last updated: 12 days ago • Promoted

Technical Sales Specialist

Concentrix • Kuala Lumpur, Kuala Lumpur, Malaysia

Concentrix Federal Territory of Kuala Lumpur, Malaysia.Concentrix Federal Territory of Kuala Lumpur, Malaysia.The Specialist, Technical Sales is responsible for generating new business and ensuring...Show more

Last updated: 30+ days ago • Promoted

Senior Claims Specialist

Zurich 56 Company Ltd • Kuala Lumpur, Kuala Lumpur, Malaysia

Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .To handle single and multi-party personal or commercial line claims of moderate to high exposure and comple...Show more

Last updated: 30+ days ago • Promoted