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Application Support Specialist

Application Support Specialist

Applify Technologies Sdn BhdPuchong New Village, Selangor, Malaysia
17 hours ago
Job description

Job Highlights :

  • Regular working hours : 5 days per week (Monday–Friday, 9 : 00 AM – 6 : 00 PM)
  • Just a 8-minute walk from LRT Taman Perindustrian Puchong
  • Season parking with covered car park available

Employee Benefits : Healthcare Support :

  • Medical insurance
  • Dental care benefits
  • Optical / vision care allowances

    • Professional Growth :

  • Performance-based recognition and certification initiatives
  • Clear career advancement opportunities and dedicated mentorship
  • Comprehensive training programs to enhance professional skills
  • Performance-based bonus scheme

    • Engaging Work Culture :

  • Team-building
  • Company retreats
  • Annual company dinners
  • Celebration of festive events
  • Sports day activities
  • Participation in charity events

    • Technical Resources :

  • Latest development hardware
  • Private development tools
  • Private development resources

    • Job Responsibilities :

  • Conduct quality assurance checks on the developed solution.
  • Define reporting and alerting requirements.
  • Support the design, documentation, and maintenance of system processes
  • Report on common sources of technical issues or questions and make recommendations to the project team.
  • Perform risk management to minimize project risks.
  • Develop and manage detailed project documentation throughout the project lifecycle.
  • Diagnose and resolve application issues in a timely manner.
  • Provide user training and create support documentation.
  • Develop and implement best practices for application support.
  • Provided actionable feedback to development teams to enhance app functionality.
  • Perform root cause analysis for recurring issues.
  • Support and participate in continuous improvement activities
  • To perform any other tasks or assignments as directed by the management from time to time.

    • Job Requirements :

  • Candidates must possess at least Diploma / Advanced Diploma / Bachelor's Degree in Computer Science, or equivalent.
  • Fresh graduates is encourage to apply
  • Required language(s) : English
  • Proficiency in MS Office (Word, Excel, Power Point)
  • Demonstrates strong communication skills with an emphasis on clarity and precision
  • At least 1 years of proven professional experience in related fields

    • Job Type : Full-time

    Pay : RM2, RM5,000.00 per month

    Benefits :

  • Opportunities for promotion
  • Professional development

    • Education :

  • Bachelor's (Required)

    • Experience :

  • Project management : 1 year (Required)

    • Work Location : On the road

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    Application Specialist • Puchong New Village, Selangor, Malaysia