IT Support Engineer
Location : Prai, Penang
Company : Pctech Computer Systems
Salary Range : RM3,000 – RM4,500
About Us
Pctech Computer Systems is a trusted IT solutions provider serving SMEs in Penang and the northern region. We specialize in supplying and supporting computer hardware, networking, NAS, Firewall, CCTV, door access systems, servers, SQL Accounting & Payroll software, and other IT services. We are expanding our team and looking for passionate individuals to join us.
Job Responsibilities
- Provide technical support for desktops, laptops, printers, networking, NAS, Firewall, CCTV, door access systems, and related IT equipment.
- Troubleshoot and resolve hardware, software, and network issues (onsite & remote).
- Install, configure, and maintain PCs, servers, firewalls, and IT peripherals.
- Perform routine preventive maintenance and ensure smooth operation of IT infrastructure.
- Assist in project implementation, including system setup and testing.
Requirements
Diploma / Degree in IT, Computer Science, Networking, or related fields.Minimum 4–5 years of experience in IT support.Knowledge in Windows OS, Networking, NAS & Firewall is an advantage.Familiar with Microsoft 365 and cloud services will be a plus.Strong troubleshooting and problem-solving skills.Good communication skills and ability to work independently or in a team.Possess own transport and willing to travel to customer sites (within Penang / Kulim area).Benefits
Salary : RM3,000 – RM4,500 (based on experience and skills).Performance bonus & allowances.Opportunities to grow with the company and handle exciting IT projects.Positive working environment with career development prospects.How to Apply
Interested candidates are invited to email your application