Customer Experience Specialist - Cantonese Speaking (Remote in Malaysia)
QEW GroupKuantan, Pahang, Malaysia3 days ago
Job description1 - 2 years of experience in customer support (with call centre or fintech experience is highly preferred) Fluent in English and Chinese to liaise with international clients and associates. (Cantonese is speaking is a plus.) Familiar in using Excel and Google Sheet. Basic exposure to HubSpot and Tableau is an advantage. Ability to multitask and prioritize in a fast‑paced environment. Strong problem‑solving skills and attention to detail. Customer‑focused with a positive attitude. Availability to work flexible hours, including weekends. Based in Malaysia and eligible to work in Malaysia
Customer Experience Specialist - Cantonese Speaking (Remote in Malaysia)
As a Customer Experience Specialist, you will be responsible for responding to customer queries in a timely manner, via phone, email or chat and supporting merchants on qlub’s platform and services.
Key Responsibilities
- Responsible for responding to customer queries in a timely manner, via phone, email or chat.
- Identify and troubleshoot issues that customers may encounter while using the service.
- Capture, organise and report any product issues or useful discussions brought up by customers to the internal team.
- Work closely with the Operations team to follow up with customers to ensure technical issues are resolved.
- Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.
Requirements
#J-18808-Ljbffr
Create a job alert for this search
Customer Experience Specialist • Kuantan, Pahang, Malaysia
Related jobs
![Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Hitachi%20Vantara%20Corporation)
- Promoted
Content Promoter & Student Recruitment Partner (Remote, Malaysia)
Cudy TechnologiesKuantan, Pahang, Malaysia Content Promoter & Student Recruitment Partner (Remote, Malaysia) at Cudy Pte.Cudy is a fast-growing online tutoring platform committed to delivering high-quality education to students through pers...Show moreLast updated: 30+ days ago
- Promoted
(Chinese and English) Customer Support Consultant, emails / live chats (Remote)
SupportYourAppKuantan, Pahang, Malaysia Chinese and English) Customer Support Consultant, emails / live chats (Remote).Chinese and English) Customer Support Consultant, emails / live chats (Remote).
Be among the first 25 applicants.Get AI-pow...Show moreLast updated: 30+ days ago
- Promoted
Specialist, Customer Support (Chinese Speaking)
MultiplierKuantan, Pahang, Malaysia Specialist, Customer Support (Chinese Speaking).Be among the first 25 applicants.The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress...Show moreLast updated: 9 days ago
- Promoted
Customer Experience Specialist (Remote)
QEW GroupKuantan, Pahang, Malaysia Add expected salary to your profile for insights.Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions.
Our technology enables customers to pay in seconds by scan...Show moreLast updated: 1 day ago
- Promoted
Junior Customer Experience Supervisor - Cantonese Speaking (Remote in Malaysia)
QEW GroupKuantan, Pahang, Malaysia Junior Customer Experience Supervisor - Cantonese Speaking (Remote in Malaysia).Add expected salary to your profile for insights.
As a Customer Experience Specialist, you will be responsible for res...Show moreLast updated: 1 day ago
- Promoted
Customer Experience Specialist (Remote)
qlubKuantan, Pahang, Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Customer Experience Specialist (Remote).
Qlub is revolutionizing the dining experience with ultra-fast...Show moreLast updated: 15 days ago
- Promoted
Contribute to AI Voice Technology (Project Mavena); Malaysia (Cantonese (Yue Chinese))
Appen LimitedKuantan, Pahang, Malaysia Join the CrowdGen team as an Independent Contractor for Project Mavena.We are seeking native Cantonese speakers to participate in our Voice Data Collection Project and help advance AI through speec...Show moreLast updated: 10 days ago
- Promoted
Customer Success Specialist (English)
YPOKuantan, Pahang, Malaysia YPO is a member organization for over 38,000 CEOs and leaders worldwide.Our purpose is to create a better world by developing better leaders.
YPO offers platforms, programs and opportunities for lif...Show moreLast updated: 10 days ago
- Promoted
Contribute to AI Voice Technology (Project Mavena); Malaysia (Cantonese (Yue Chinese))
AppenKuantan, Pahang, Malaysia Contribute to AI Voice Technology (Project Mavena); Malaysia (Cantonese (Yue Chinese)).Join the CrowdGen team as an Independent Contractor for Project Mavena.
We are seeking native Cantonese speaker...Show moreLast updated: 9 days ago
- Promoted
Azure AI Engineer - Malaysia
eduCLaaSKuantan, Pahang, Malaysia The engineer will be responsible for designing, developing, and deploying AI-powered applications on Microsoft’s Azure ecosystem.
This role involves working with Azure AI Services, Azure OpenAI, Mic...Show moreLast updated: 30+ days ago
- Promoted
Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]
Hitachi Vantara CorporationKuantan, Pahang, Malaysia Remote Service Engineer(Mandarin / Cantonese) (Global Customer Care (GCC) Professional - Field Dispatch).The role must accept working in rotation shifts (including night shift).We\'re Hitachi Vantara...Show moreLast updated: 30+ days ago
- Promoted
Chinese Speaking Customer Experience Specialist (Remote in Malaysia)
QlubKuantan, Pahang, Malaysia Customer Experience Specialist (Remote in Malaysia).We are looking for a dynamic and experienced Customer Experience Specialist to join our fast-growing Paytech Startup Company.As a Customer Experi...Show moreLast updated: 30+ days ago
- Promoted
(Chinese and English) Customer Success Specialist (Malaysia, remote)
SupportYourAppKuantan, Pahang, Malaysia Chinese and English) Customer Success Specialist (Malaysia, remote).Chinese and English) Customer Success Specialist (Malaysia, remote).
What if you had a chance to be a part of the world’s leading ...Show moreLast updated: 30+ days ago
- Promoted
Brand Specialist (Remote) Malaysia
Firefish DesignKuantan, Pahang, Malaysia We are looking for someone unafraid to fail while learning new things.We want an all-rounder capable of adapting between roles as needed.
We want a creative to thrive with us for the AI-disruptive 2...Show moreLast updated: 30+ days ago
- Promoted
Travel Concierge - Trilingual Speaker - Full remote in Malaysia
Ten GroupKuantan, Pahang, Malaysia Join Our APAC Team in Malaysia as a Mandarin & Cantonese-Speaking Virtual Travel Consultant.We’re seeking a dynamic Virtual Travel Consultant specializing in Lifestyle Management to complement our ...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Specialist (Mandarin & Malay Speaking)
LittleLivesKuantan, Pahang, Malaysia LittleLives is a fast-growing EdTech SaaS platform, supporting thousands of preschools across Singapore, Malaysia, Vietnam, and Indonesia.
With over $3M in annual recurring revenue, we are on a miss...Show moreLast updated: 30+ days ago
- Promoted
(Chinese and English) Customer Success Specialist (Malaysia, remote)
SupportYourApp Inc.Kuantan, Pahang, Malaysia Passionate about the world of tech?.What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?.
Unlock your potential by mastering new skills and achieving c...Show moreLast updated: 30+ days ago
- Promoted
VP, Operations, Malaysia
Rimini Street, IncKuantan, Pahang, Malaysia Nasdaq : RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMwar...Show moreLast updated: 30+ days ago