Head, Digital Innovation & Solutions

Overview

Responsible to lead the technical strategy, architecture, and digital innovation for mission-critical geospatial systems and NAS infrastructure to ensure secure, scalable, and future-ready digital services that support national development goals.

Responsibilities

• 1) Formulate Departmental Digital Innovation Strategy

Establish a comprehensive, future-proof technology roadmap that supports the long-term sustainability of the National Address System (NAS) and other geospatial initiatives, ensuring alignment with national digital economy policies.

Architecting secure, modular, and scalable digital infrastructures that can support high volumes of real-time geospatial transactions, multi-agency system integrations, and AI-native functionalities across Malaysia's public service and regulatory ecosystems.

Leading the implementation of CI / CD pipelines, infrastructure automation, containerized deployments, and continuous testing strategies that reduce operational risks, increase release velocity, and ensure system availability in mission-critical scenarios.

Proactively assess trends in cloud computing, data analytics, open-source platforms, and AI to recommend and pilot tools that enhance service delivery, platform resilience, and user experience in the context of government digital transformation.

To drive collaborative, agile development processes that prioritize user needs, system responsiveness, and accessibility, while fostering a multidisciplinary environment for innovation and rapid problem-solving.

To develop and enforce technical standards and security policies that address vulnerabilities, ensure data confidentiality and availability, and align with national regulatory frameworks such as the Personal Data Protection Act (PDPA), ISO / IEC 27001, and industry best practices.

To Malaysia's broader digital and spatial data infrastructure by ensuring interoperability with key government systems (e.g., MyGOV, JUPEM, JKR), enabling seamless exchange of spatial and non-spatial data for multi-agency service integration.

To standardize team workflows, sprint planning, backlog grooming, release management, and documentation practices to ensure delivery consistency, stakeholder transparency, and audit readiness.

To translate policy goals into system features, gather user and stakeholder feedback, and ensure the technical infrastructure supports national rollout strategies, change management efforts, and downstream adoption by ministries and local authorities.

To embed forward-thinking mindsets, encourage the adoption of modern technologies, and strengthen public trust through responsive, inclusive, and solution-oriented address management practices.

Job Requirements

Location and Perks

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