About the role
Palo Alto Networks is one of the largest line in Exclusive Networks SEAHK, and Cortex Cloud is Palo Alto Networks fastest growing platform. The Cortex Cloud Technical lead is responsible for driving the adoption of this technology in the channel across ASEAN supporting sales engagement from our regional and local sales team. This role will also work closely with Palo Alto Networks Cortex Cloud team and support them for existing strategic customer engagements, specifically on XSIAM engagements.
The Cortex Cloud Technical lead will also drive the upskilling of our Pre and Post Sales team on this technology through curated learning modules and also drive Exclusive Networks’ Managed SOC offerings in ASEAN market
This role will report to Regional Business Manager
As the Technical Lead, you will :
Actively support the Regional Business Manager (RBM) in channel engagement by driving technical conversations with partner communities to accelerate the adoption of Cortex Cloud.
Collaborate closely with Palo Alto Networks’ regional and local Cortex Cloud technical teams to identify new opportunities where Exclusive Networks can add value, including direct customer engagements.
Conduct comprehensive needs analyses with prospects’ technical teams to determine requirements and propose tailored solutions
Deliver Proof of Concept (POC) demonstrations that align with enterprise-level customer requirements.
Provide hands-on support during the preparation of RFPs / RFIs, proposals, solution architecture, design, training, and project planning.
Serve as the primary point of contact for Cortex Cloud, leading both internal and external product training sessions for sales and channel teams.
Maintain and enhance Exclusive Networks' Centre of Excellence for Cortex Cloud.
Ensure Exclusive Networks meets and maintains Cortex Cloud proficiency compliance across the ASEAN region.
Lead initiatives to drive Managed Services (EN Managed SOC offerings) with a focus on Cortex solutions, collaborating with both internal and external stakeholders to execute and grow the program.
QUALIFICATIONS AND EXPERIENCE
About you
The ideal Technical ;Lead :
Minimum 5–8 years of experience in a technical role (pre-sales or post-sales)
Experience working in a Security Operations Center (SOC), ideally with team management responsibilities
Strong technical understanding of key security solutions (e.g., NGFW, SIEM, XDR, WAF, etc.
Ability to effectively influence and communicate with technical stakeholders
Exceptional attitude; proactive, problem-solver, and strong communicator
High integrity and strong interpersonal skills
This role is based in Malaysia or the Philippines and requires travel across ASEAN countries to support the Regional Business Manager
WHO ARE EXCLUSIVE NETWORKS?
Why work for us
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click to review our Diversity and Inclusion Policy for further information.
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Technical Lead • Malaysia