Senior Associate - Customer Data Management (6 Months Contract)

Senior Associate - Customer Data Management (6 Months Contract)

Responsibilities : Ensure all CMF requests received from Business Partners are completed. Ensure all Tariff requests received from Business Partners are completed. Ensure System update such as reference data, fuel surcharge, RARG received from Business Partners, Area or Regional office are completed. Ensure all CMF mass updates are completed to support GPI and SPA updates. Ensure all queries are actively and aggressively solved in a timely manner and recommend process improvements to seniors. Ensure the execution of processes related to Billing, in accordance with SLA’s, aiming to achieve the strategic objectives for the Billing operation in the own department. Work on own initiative, under pressure and according to prescribed deadlines, contribute to achieve team KPI, and ensure timely update, implementation and compliance with all SOPs and IC. Requirements : Fresh graduates are welcome to apply. Proficient in English (verbal and written). Candidate must possess at least a Diploma or Degree. Knowledge in Billing and Business processes is preferable. Good knowledge of MS Office, including strong command on MS Excel. Demonstrating a high level of commitment, energy, resilience, and tenacity in doing the job. Other Details : Seniority level : Entry level Employment type : Full-time Job function : Information Technology Industries : Transportation, Logistics, Supply Chain, and Storage

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