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Chinese_customer Service

Manpower Staffing Services (Malaysia) Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia

26 days ago

Job description

Requirements

Job Title : Customer Service Representative (Traditional Mandarin)

Location : Sunway Visio, Cheras (WFH after 3 month of probation, T&C apply)

Job Type : Permanent | Full Time

Working Hours : 24 / 7 (rotating shifts, including nights)Mandate :

Candidate must possess at least a SPM.
Immediate Joiners are preferred.
Fresh graduates are welcome to apply
Required language(s) : Traditional Mandarin and English

Responsibilities

Respond to customer enquiries and complaints in a timely and professional manner

Provide excellent customer service, ensuring high levels of customer satisfaction

Utilize problem-solving skills to resolve customer issues efficiently

Communicate effectively with customers in Mandarin, both verbally and in writing

Read and write Chinese characters

Work rotating shifts, including nights, to ensure 24 / 7 coverage

Benefits

Fresh Graduates are welcome to apply.

EPF & SOCSO

Annual leave

Medical Insurance

Training Provided

Performance Bonus

Shift Allowance

5 Working Days

Work From Home

Additional Benefits

Training Provided

Allowance Provided

5 Working Days

Skills

Customer Service Chinese Language Proficiency (Mandarin) Problem-Solving

Important Information

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Service • Kuala Lumpur, Kuala Lumpur, Malaysia