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Online Engagement Specialist
Brandt Business Services Sdn. Bhd.MY18 days ago
Job descriptionCandidate should possess a SPM, Diploma / Advanced Diploma, bachelor’s degree or equivalent in any field Good communication skills in English, for both spoken and written. Passionate & eager in doing sales. Demonstrated resilience and an ability to accept feedback constructively. Strong adaptability to thrive in a constantly changing work environment. Ambitious and eager to learn, with a commitment to gaining product knowledge and mastering sales strategies. Open for Malaysian only Basic salary Phone Allowance Hardship Allowance Shift Incentive Sales Incentive Annual Leave Sick Leave EPF, Socso, EIS
Join our team as an Online Engagement Specialist (customer service outbound sales) and play a pivotal role in delivering exceptional customer experiences while contributing to our retail success. Your dedication and skills will be instrumental in elevating our brand's reputation and driving sales growth.
Responsibilities :
- Conduct follow-up calls or chats for customers who have expressed interest in specific products or services.
- Provide detailed product information and address customer inquiries effectively.
- Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions.
- Offer personalized recommendations to enhance the customer's shopping experience and maximize sales.
- Maintain a friendly, professional, and helpful demeanor, ensuring that each customer interaction is positive and memorable.
- Exhibit resilience and an openness to feedback for continuous self-improvement.
- Collaborate with the marketing team by actively participating in various promotional campaigns.
- Execute campaign-specific tasks, including product launches and special offers, as requested.
Job Requirements :
Benefits :
Remark :
3 months Contract under Brandt International / contract renewal depends on performance.
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Engagement Specialist • MY