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Asset Managers

Asset Managers

TIMESCONSULTMalaysia
16 hours ago
Job description

Responsibilities

  • Deliver Asset Management services for multiple IT customers.
  • Act as the single point of contact for customers, partners, and internal stakeholders.
  • Manage, track, report, and resolve issues related to customers' IB data.
  • Support customers in managing the lifecycle of HW and SW assets to mitigate risks, optimize TCO, and improve customer experience.

Key Job Duties

  • Ensure customer Install Based is correctly aligned with contracts, locations, and service coverage levels.
  • Lead the implementation of Asset Management services.
  • Onboard new customers and reconcile IB data from various sources.
  • Identify discrepancies and manage MACD activities.
  • Provide ongoing IB maintenance support and collaborate cross-functionally.

    • Required Skills

  • Expert-level proficiency in Korean and Japanese (written and verbal).
  • Bachelor's degree with minimum of 2 years of customer engagement experience including 2 years of experience in IB Management or Data Management or similar
  • Strong understanding of business model, product portfolio, and GTM strategies.
  • Advanced Excel skills (macros, pivots, formulas) and experience with data analysis.
  • Proficiency in reporting tools like Tableau and Power BI.
  • Excellent communication skills and a proactive, ownership-driven approach.
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    Manager • Malaysia