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Inside Sales Account Executive

Inside Sales Account Executive

Future ElectronicsPetaling Jaya, Selangor, Malaysia
9 hours ago
Job description

Job Title

Inside Sales Account Executive (Petaling Jaya, Malaysia)

Overview

To promote the company’s products via tele-sales, meeting customer needs, and contributing to the achievement of sales and revenue targets.

Key Responsibilities

  • Respond to customer inquiries promptly, accurately, and professionally.
  • Promote and upsell the company’s products to customers.
  • Retain customers through inbound and outbound calls.
  • Maximize sales opportunities during each interaction to meet sales targets.

Primary Duties

  • Negotiate and close business deals with customers.
  • Collaborate with Marketing and customers to finalize deals.
  • Manage order entries and acknowledgments.
  • Prepare semi-annual account review reports.
  • Conduct business reviews with customers twice a year.
  • Proactively seek guidance from the Group Manager / Director to enhance skills and business knowledge.
  • Report business challenges to the Group Manager / Director and work on resolving obstacles.
  • Effectively manage customer backorders.
  • Collect payments from customers and manage accounts receivable (AR).
  • Reduce stranded and excess inventory (S&E).

    • Qualifications and Experience

  • Education : A Diploma or Degree qualification or equivalent is required for this position.
  • Experience : 3 to 5 years in sales, ideally in fast-moving goods or services. Prior experience working in a call center or tele-sales experience is an advantage.

    • Competencies

  • Strong telephone etiquette and experience in customer handling.
  • Results-driven, with excellent communication, presentation, and interpersonal skills.
  • Highly motivated with a commitment to delivering exceptional customer service.
  • Fluency in a second language is a plus.

    • This position is based in our office located in Petaling Jaya, Malaysia.

    Employment details

  • Employment type : Full-time
  • Job function : Sales, Customer Service, and Distribution
  • Industries : Appliances, Electrical, Electronics Manufacturing, Semiconductor Manufacturing, and Wholesale Appliances, Electrical, and Electronics

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    Account Executive • Petaling Jaya, Selangor, Malaysia