Regional Sales and Operations Manager - Northen Region

Regional Sales and Operations Manager - Northen Region

The Regional Sales and Operations Manager is responsible for driving sales growth, ensuring operational excellence, mentoring and developing staff, and maintaining compliance with company policies. A results-oriented mindset, and the ability to align regional goals with the organization's objectives.

Summary

The role of a regional manager is challenging yet rewarding. By taking on the responsibilities of overseeing multiple branches and coordinating operations within a region, regional managers play a crucial role in the success of a company. They are leaders, strategists, and problem solvers, contributing to the growth and profitability of the organisation.

Responsibilities :

1. Drive Regional Sales Growth and Achieve Targets

• Analyse regional sales data to identify trends, strengths, and areas for improvement and working closely with The Head of Business Unit.
• Set clear, measurable, and achievable sales targets for teams.
• Foster collaboration among teams to share best practices and leverage cross-region insights.

2. Develop and Implement Effective Training Programs

3. Mentor and Support Staff for Operational Excellence

4. Ensure Compliance with Company Policies and Operational Standards & Operational Excellence.

5. Campaign Management : Planning, executing, and evaluating marketing campaigns across various platforms (digital, print, social media, etc.).

6. Customer Engagement : Developing strategies to increase customer engagement, loyalty, and retention through various marketing initiatives

7. Partnership Program : Building and managing strategic partnerships with key industry players, malls, brands, and vendors to expand reach, increase visibility, and create mutually beneficial marketing and sales opportunities.

Key Performance Indicators (KPIs) :

2. Operational Excellence and Compliance

3. Training and Development

4. Customer Experience

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