T&T Senior Consultant - Customer Strategy & Design (FSI Project Management) - ID

T&T Senior Consultant - Customer Strategy & Design (FSI Project Management) - ID

Location : Jakarta, ID

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose‑led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

This role sits within the Customer Strategy & Design (CS&D) team of Deloitte Southeast Asia, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.

Better known as Deloitte Digital, we imagine, deliver, and run entirely new business futures through deep understanding of the customer and use of technology. We create innovative ventures, digital platforms, and more meaningful experiences.

As part of Customer Strategy & Design (CS&D), you will work with team to help our clients with their Brand Experiences, Digital Products and Services, Innovation Strategies, Digital Venturing and Customer Experiences, bridging Business and Customer strategies by design.

This role will prioritise candidates with past Financial Services, Banking and Capital Markets experience.

Responsibilities

The Project Manager will be responsible for planning, executing, and overseeing digital projects for our clients. You will work closely with clients, cross‑functional teams, and stakeholders to ensure the successful delivery of projects that drive business growth and innovation.

• Lead end‑to‑end project management for digital transformation initiatives, including scope definition, project planning, resource allocation, and risk management.
• Collaborate with clients to understand their business objectives, business and technical requirements, and digital transformation agenda.
• Develop and maintain project plans, timelines, and budgets to ensure project success and client satisfaction.
• Lead and manage high‑performing project teams, including business analysts, developers, designers, testers and other specialists.
• Monitor project progress, track key performance indicators (KPIs), and ensure project milestones are met.
• Identify and mitigate project risks, proactively addressing any issues that may impact project timelines or quality.
• Serve as the main point of contact for clients, providing regular updates, addressing concerns, and managing expectations.
• Foster strong client relationships and seek opportunities for upselling or expanding project scopes.
• Stay current with emerging digital technologies and industry trends, applying relevant insights to projects.
• Ensure project deliverables meet quality standards and are aligned with client expectations.
• Prepare and present project status reports and performance metrics to senior management.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to :

Requirements

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Requisition ID :

In Indonesia, the services are provided by Imelda & Rekan and other related entities in Indonesia ("Deloitte in Indonesia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Indonesia, which is within the Deloitte Network, is the entity that is providing this Website.

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