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Event Coordinator & Support

MR International Group Sdn BhdPetaling Jaya, Selangor, Malaysia

9 hours ago

Job description

This job is about planning and running events, both online and in-person, to create great experiences for attendees. You might like this job because you’ll get hands-on training, work with a fun team, and develop your problem-solving skills!

RM 2200 - RM 3000

Responsible for the end-to-end execution and on-site coordination of both offline and online events, including retail education programs, large-scale seminars, online preview and etc. Ensure every event aligns with the company’s vision, maintains operational precision, delivers exceptional customer experience, and drives post-event business conversion.

Requirements

Fresh graduates are welcome to apply — full training will be provided.
Good command of Mandarin and English.
Proven experience in event execution, conference coordination, or large-scale trainingmanagement.
Highly detail-oriented, resilient under pressure, with strong problem-solving skills.
Excellent communication and teamwork abilities.
Alignment with MR’s values : Diligence, Integrity, Gratitude, Creativity, Professional.

Job Requirements

Responsibilities :

Event Coordination & Execution (Offline & Online)

Develop and implement Run Sheets, Task Allocation Charts, On-Site SOPs, and Checklists .

Offline : Oversee venue setup, traffic flow design, audio-visual systems, speaker support, and sales area arrangements.

Online : Set up Zoom Meetings / Webinars in advance with proper naming and branding; ensure stable internet connection, clear audio and video quality, smooth screen sharing, and proper spotlighting of speakers.

Control event pacing and ensure smooth collaboration between speakers, MC, closing team, sales, photography, and the other crew.

Establish and refine event SOPs to ensure consistent and professional execution.

Prepare role-specific briefing scripts and operational guidelines for all crew.

Customer Experience Management

Offline : Design customer journey and atmosphere (lighting, music, decor) to enhance learning experience.

Online : Create a professional and engaging virtual learning environment with clear visuals, smooth audio, and interactive engagement tools.

Ensure guests feel guided, engaged, and supported throughout, fostering upsell opportunities.

Post-Event Review & Optimization

Prepare event reports for online events.

Lead team debrief sessions to refine processes and elevate customer experience.

Liaise with venue providers, decorators, photographers, and AV suppliers.

Manage budgets and ensure timely supplier payments.

Directly manage event crew during execution, ensuring clear task allocation.

Collaborate closely with Training, Speaker, Consultancy, Sales, and Customer Service teams for seamless event flow.

Benefits of joining us : -

Public transport accessible

In-house Event / Training

Performance bonus

Annual company trips

Team Building

EPF, SOCSO

Skills

Event Planning

Event Management

Event Scheduling

Report Writing

Customer Centricity

Budget Management

Communication

Company Benefits

Salary Increment, Performance Bonus, EPF & SOCSO

Company Activities

Team Building, Outings, Social Gatherings, Company Trip

Public Transport Flexibility

Nearby Public Transportation (MRT, LRT, Bus Station)

MR" stands for "Master Retail."MR Group is Malaysia's leading educational platform dedicated to the retail industry. We serve as a "hospital" for retail businesses, offering specialized advice from our expert consultants, much like doctors for your business.Our mission is driving retail education to shape the future of the industry, and help businesses achieve their goals, supporting retail in their...

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Event Coordinator • Petaling Jaya, Selangor, Malaysia