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Customer Service Officer
Genting Plantations
Kuala Lumpur, MY
30+ days ago
Job description
Responsibilities
Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily
Ensure that the Information Center is clean and tidy
Ensure wheelchairs and strollers are maintained in a good condition
Attend to daily administrative and cashiering work e.g. opening and closing daily sales
Ensure that Savings Passport issued is updated
Ensure that all tour group arrivals are handled efficiently
Ensure that there is standby parking ticket for lost ticket usage
Storing customer’s luggage or belongings
Ensure customer grievance / disputes / complaints are handled tactfully and efficiently
Requirements
Possess at least SPM level or above
Minimum 1 year of relevant experience in customer service
Strong interpersonal and communication skills
Willing to be based at Johor Premium Outlets, Johor
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Customer Service • Kuala Lumpur, MY
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