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Customer Service Officer
Genting PlantationsKuala Lumpur, MY30+ days ago
Job descriptionPossess at least SPM level or above Minimum 1 year of relevant experience in customer service Strong interpersonal and communication skills Willing to be based at Johor Premium Outlets, Johor
Responsibilities
- Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily
- Ensure that the Information Center is clean and tidy
- Ensure wheelchairs and strollers are maintained in a good condition
- Attend to daily administrative and cashiering work e.g. opening and closing daily sales
- Ensure that Savings Passport issued is updated
- Ensure that all tour group arrivals are handled efficiently
- Ensure that there is standby parking ticket for lost ticket usage
- Storing customer’s luggage or belongings
- Ensure customer grievance / disputes / complaints are handled tactfully and efficiently
Requirements
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Customer Service • Kuala Lumpur, MY