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Senior Executive, Numbering & Electronic Addressing Management

Senior Executive, Numbering & Electronic Addressing Management

Malaysian Communications and Multimedia CommissionCyberjaya, Selangor, Malaysia
2 days ago
Job description

Job Summary

Job Summary – Manage end-to-end administration of numbering resources, including assignment, suspension, cancellation, surrender, number portability, and policy-related matters, to ensure fair, transparent, and efficient utilization in accordance with regulatory frameworks.

Job Responsibilities

1. Numbering Assignment

  • Manage applications for numbering resources to ensure fair, transparent, and efficient assignment in accordance with the Numbering Regulations 2016 and NEAP.
  • Evaluate and review all numbering applications to ensure compliance with established evaluation criteria.
  • Maintain the Numbering Management System (NUMSYS) to ensure the system remains updated and operational.
  • Plan and monitor numbering resource utilization to ensure alignment with strategic objectives and efficient resource use.
  • Conduct audits and usage reviews of assigned numbers to ensure correct utilization and enforce corrective action where necessary.
  • Monitor and respond to technical numbering enquiries to protect consumer rights and uphold regulatory clarity and protect consumer interests.
  • Prepare approval and / or information papers for numbering assignment, cancellation, suspension and surrender, as well as policy proposals and NEAP amendments, to support effective regulatory decision-making.
  • Represent the organization in technical numbering forums (e.g.) ITU-T SG2, SG20) to safeguard national interests and stay informed on global developments.

2. Quality and Business Continuity Management System

  • Implement quality management processes for the unit to ensure effective adherence to QMS standards.
  • Collaborate on QMS activities to support continuous process improvement and regulatory excellence.
  • Lead the development and maintenance of the department's Business Continuity Management (BCM) plan to ensure operational resilience and preparedness during disruptions.

    • 3. Others

  • Participate in internal and external working groups to maintain active stakeholder engagement and alignment on numbering matters.
  • Identify and address training and development needs to support continuous capacity building in numbering-related functions.

    • Qualifications & Work Experience

  • Degree or professional qualification from a leading and recognized university, preferably in Engineering (Telecommunications / Communications / Electronics) or Information Technology.
  • 4-8 years of work experience in a regulatory or telecommunications environment.
  • Familiarity with telecommunications or communications networks, numbering, or related technologies.
  • Experience in project management, analytical reporting, and stakeholder engagement.
  • Proficiency in proposal and policy writing.

    • Technical Competencies / Skills

  • Technical Proficiency in Telecommunications / Communications Network
  • Project Management
  • Policy Development and Proposal Writing
  • Stakeholder Engagement & Communication and Public Relations
  • Problem-Solving and Critical Thinking
  • Regulatory Knowledge

    • Behavioral Competencies / Skills

  • Strategic Orientation
  • Analytical Thinking
  • Quality & Compliance
  • Impact & Influence

    • Candidate must be willing to work in Cyberjaya

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    Executive Management • Cyberjaya, Selangor, Malaysia