Sales Executive cum Customer Service

We are seeking an experienced POSITION of Sales Executive cum Customer Services to join our team at WOW BOX PACK SDN BHD in Kepong Ehsan Jaya, Kuala Lumpur . This is a full-time position that will play a key role in supporting the smooth day-to-day operations of our company.

RESPONSIBILITIES

Provide administrative support to the management team, including assist with sourcing, evaluations and estimate budgets.

Handle customer inquiries and complaints, ensuring prompt and effective resolution

Manage office supplies and inventory, ensuring adequate stock levels are maintained

Contribute to the development and implementation of office procedures and policies

Undertake additional tasks as assigned

REQUIREMENTS

At least 2-3 years of experience in an administrative or customer service role

Strong communication and interpersonal skills, with the ability to interact effectively with people at all levels

Must be fluent and proficient in English, Mandarin, Malay and other languages an advantage

Excellent organizational and time management skills, with the ability to multitask and priorities effectively

Proficient in Microsoft Office suite, including Word, Excel, and Outlook

A keen eye for detail and the ability to maintain accurate records

A proactive and problem-solving mindset, with the ability to work independently and as part of a team

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