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Senior Sales Engineer

Senior Sales Engineer

SophosPort Klang, Port Klang, Malaysia
4 hours ago
Job description

Sophos is a global leader and innovator of advanced security solutions designed to defeat cyberattacks. The company acquired Secureworks in February 2025, creating the largest pure‑play Managed Detection and Response (MDR) provider that supports over 28,000 organizations worldwide. Our portfolio includes endpoint, network, email, and cloud security products that interoperate through the Sophos Central platform and are powered by real‑time threat intelligence from Sophos X‑Ops and the Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K., and delivers solutions through resellers, MSPs, and MSSPs worldwide, protecting more than 600,000 organizations from ransomware, phishing, and state‑sponsored cybercrime.

Role Summary

The Senior Sales Engineer (Snr. SE) leads technical relationships across a regional territory, partnering with prospects, customers and channel partners to develop and implement strategies that deliver business value and drive incremental revenue.

What You Will Do

  • Gain technical closure of sales opportunities from customers and partners.
  • Deliver channel technical enablement to certify Sophos solutions within the partner ecosystem.
  • Develop channel partners and MSPs to deliver solutions across enterprise, mid‑market and commercial territories, mapping to the Sophos platform and services.
  • Drive sales revenue to meet regional targets.
  • Establish yourself as a trusted advisor to partners and customers, working with Account Managers and local partners / integrators.
  • Act as the primary technical advisor and security consultant for key enterprise accounts and partners in Malaysia.
  • Lead technical presentations, demonstrations, and proof‑of‑concept engagements to showcase Sophos capabilities across Endpoint, XDR, Network, Cloud, and MDR.
  • Articulate the business value, ROI, and strategic alignment of Sophos solutions.

Customer Relationships

  • Advise customers and prospects, delivering high‑level solution design and strategy across Sophos products and services.
  • Recognize new business opportunities and qualify pipelines of opportunities.
  • Develop technical relationships with security operations, IT architects, security managers and executives as defined in account plans.
  • Maintain in‑depth understanding of industry sectors, changing needs, and key cyber‑security drivers.
  • Ensure solutions are deployed effectively by partners or Sophos Professional Services to guarantee customer satisfaction.
  • Identify and document specific problems at prospects and customers that can be solved through Sophos solutions.
  • Own and complete the technical sales cycle from early opportunity qualification to technical closure.
  • Participate actively in account and territory planning, influencing plans with account managers and channel partners.

    • Partner / Integrator Relationships

  • Work with aligned channel partners in territory to establish long‑term relationships, proactively driving pipeline and opportunity closure.
  • Deliver technical partner enablement that builds and maintains partner capability with Sophos solutions and certifications.
  • Present Sophos vision and technical strategy clearly and consistently to technical and business audiences within the Sophos channel partner community.
  • Identify opportunities to align with partners and validate solutions, allowing channel partners to lead with Sophos solutions and services.
  • Develop, grow, and maintain a network of key channel partner technical contacts.

    • What You Will Bring

  • Presales experience and excellent technical knowledge within cyber security, endpoint, and networking (Firewall, ZTNA, Access Points, XDR / EDR, SIEM, SOAR, incident response).
  • Strong experience with a variety of IT technologies and security solutions in the IT security business.
  • Knowledge of email flow (Exchange / Domino), cloud solutions, AV and anti‑SPAM products.
  • Experience in SOC operations – IT process automation, orchestration, managed detection and response.
  • Knowledge and experience with the cyber‑threat landscape.
  • Demonstrable experience with Windows, macOS, Linux, routers / switches.
  • Awareness of competitive solutions and solution‑selling strategies.
  • Collaborative ability with Sales, Marketing, Support, Product Management, bridging technical gaps between Sophos and stakeholders.
  • Excellent communication and presentation skills – able to address varied audiences, including operational staff and C‑Level executives.
  • Industry certification such as CISSP, CEH, or equivalent vendor certifications.

    • Ready to Join Us?

    At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don’t check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don’t let a checklist hold you back – we encourage you to apply.

    What’s Great About Sophos?

  • Remote‑first working model, with remote work as the primary option; some roles may require a hybrid approach.
  • Legal authorization to work in the jurisdiction of the posting location is required; no employer sponsorship.
  • Strong people culture – innovation and fun with a great sense of team spirit.
  • Employee‑led diversity and inclusion networks that build community and provide education and advocacy.
  • Annual charity and fundraising initiatives and volunteer days.
  • Global sustainability initiatives to reduce our environmental footprint.
  • Global fitness and trivia competitions, wellbeing days, monthly wellbeing webinars, and training to support employee health and wellbeing.

    • Our Commitment To You

    We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated fairly and equally in accordance with the law, regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

    Data Protection

    If you choose to explore an opportunity and share your CV or other personal details with Sophos, these details will be held for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy.

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    Sales Engineer • Port Klang, Port Klang, Malaysia