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Senior Mortgage Specialist

Alliance Bank Malaysia BerhadGeorge Town, Penang, Malaysia

15 hours ago

Job description

Responsibilities

Source for prospective clients for secured lending products through business alliances such as lawyers, insurance agents, real estate agents and any other partner-in-sales.
Collaborate with branches to improve referrals and cross-sales activities.
Ensure adherence to responsible selling guidelines and structure proposed solutions that meet client’s financial needs.
Ensure the accurate and timely completion of end-to-end application process and submission of sales / pipeline management reports.
Deliver excellent customer service and achieve satisfactory net promoter score.
Keep abreast of updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.

Compliance & Standards

Ensure self-compliance with Alliance Bank’s policies and procedures, Sales Compliance, KYC, AMLA guidelines, 3rd party confidentiality, including credit control procedures, audit compliance and BNM guidelines.

Project a professional business image at all times through high standards of housekeeping and personal grooming.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance and Sales

Industries

Banking

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Mortgage Specialist • George Town, Penang, Malaysia

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