Change Management SpecialistR Systems • Kuala Lumpur, Kuala Lumpur, Malaysia
Change Management Specialist
R Systems • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job descriptionService to ensure that changes are handled in accordance with the current agreed process and associated procedures. Service to participate in, and host relevant change management meetings including CABs. Service to assist with escalated changes and ensure their workflow is managed in accordance with the process. Service to provide day to day expertise for changes managed to the process stakeholders. Service to collaborate with process stakeholders. Service to ensure change approvals are in place in accordance with timings specified in the process. Service to produce change management reporting. Service to manage post implementation reviews for changes that have caused major business impact or upon request. Service to report issues or process deviations to the Change Management Team Manager. Service to report process improvements to Change Management Team Manager. Service to execute change process related tasks, including process improvements assigned by the Change Management Team Manager. Service to supervise and coordinate changes (e.g. OpCo releases, high impact / high risk changes) outside business hours upon request / on demand
R Systems WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Change Management Specialist
Job Title : IT Change Management Specialist Service
Employment type : Renewable Contract
Mode : Hybrid
Expertise
- Minimum 3+ years expertise in change management in a coordinator / change manager service.
- Minimum 3+ years of IT Operations expertise.
- Expertise in a global organization with matrix management and complex organizational units.
- Operational expertise of ServiceNow.
- ITIL certified, or service willing to obtain certification as part of the development plan.
- Professional English context and environment - mandatory.
- Service to cover EU hours of business
Deliverables
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Other, Information Technology, and Consulting
Industries
IT Services and IT Consulting, Insurance, and Banking
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Management Change Management • Kuala Lumpur, Kuala Lumpur, Malaysia
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