Business Process Analyst

PST.AGKuala Lumpur, Kuala Lumpur, Malaysia

1 day ago

Job description

PST.AG Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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We are seeking a part time Process Documentation Specialist to join our team on a contract basis. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.

Duties

Process Modeling : Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). Identify and define required input / output documents within workflows.
Stakeholder Collaboration : Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation. Translate complex information into actionable and easy-to-understand process documents.
Knowledge Management : Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).

Qualifications

Bachelor’s degree

Experience using AI language models (e.g., Gemini, DeepSeek, ChatGPT, or others) for document QA and quality checks

Familiarity with Wiki platforms such as Confluence or MediaWiki

Must Haves

Certified proficiency in BPMN 2.0

Demonstrated experience documenting complex processes for senior leadership

Fluent English (C1+ level) – primary language for documentation

Ability to simplify and visualize complex workflows effectively

Detail-oriented approach to validating logical consistency in process documentation

Outstanding structured writing skills with high attention to clarity and precision

Nice To Have

Experience with process automation tools (e.g., Camunda, Signavio, or others)

Basic prompt engineering skills for AI-enhanced validation

Industry knowledge in IT, software, or data-driven sectors

Business German (B2 / C1 level) – essential for C-level communication with German-based stakeholders

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting

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Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia