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Corporate Ticketing Consultant

Corporate Ticketing Consultant

M.S. Star Travel Agencies Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
17 days ago
Job description

Requirements

Must be able to work beyond regular working

hours if required.

  • Good initiative, hardworking, committed,

and able to multitask

Knowledge of the flight reservation system

is an advantage.

  • Minimum diploma in tourism & Hospitality

    • management.

  • Must have a minimum of 2 years experience

    • working in travel agencies

  • Proficient in both written and spoken English

    • and Bahasa Malaysia

  • Must have knowledge of SABRE and at least

    • 3 Global Distribution Systems (GDS), with

    AMADEUS and GALILEO considered an

    advantage.

    Responsibilities

  • Build and maintain strong relationships with key accounts and corporate companies, and support members to leverage new package coverage.
  • Handle incoming calls and outgoing mail. Take and connect telephone call inquiries and queries for the relevant departmental personnel, making sure to project a friendly, professional, and efficient image.
  • Excellent communication skills
  • Great interpersonal abilities
  • Deliver enthusiastic, positive, helpful, and respectful client communication.
  • Exhibits strong attention to details, personal organization, and time management.
  • Excellent problem-solving ability
  • Provide regular reports on travel trends, client feedback, and financial performance.
  • generate positive and increase customer loyalty.
  • Discuss prices and other terms with other travel service providers, including hotels, car rental agencies, and airlines.
  • Develop and maintain relationships with suppliers of travel services.
  • Generate bills and handle payments.
  • Confirm adherence to company travel guidelines and procedures.

    • Benefits

  • Competitive salary
  • Casual Attire
  • Performance-based increment
  • Discretionary bonus
  • Group Insurance coverage
  • Medical allowance
  • Team Socials

    • Additional Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Training Provided
  • Performance Bonus
  • 5 Working Days

    • Skills

    Attention to Detail Customer Service Organizational Skills Problem-Solving Technical Proficiency

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    Consultant Corporate • Kuala Lumpur, Kuala Lumpur, Malaysia