QA - Medical Pre-Underwriting

Job Responsibilities and Expectations :

• Conduct quality audits of underwriting decisions made by processors.
• Ensure adherence to underwriting guidelines and regulatory standards.
• Identify trends in processing errors and recommend corrective actions.
• Collaborate with training teams to address knowledge gaps.
• Review escalated cases for accuracy and completeness.
• Maintain audit logs and prepare quality reports for management.
• Ensure compliance with IA regulations and internal audit protocols.
• Assist in updating standard operating procedures based on audit findings.
• Support continuous improvement initiatives in underwriting workflows.
• Provide feedback to processors to enhance accuracy and efficiency.
• Participate in system testing for underwriting rule updates.
• Ensure confidentiality and integrity of medical data during reviews.

Required Skills :

Language :

About Cognizant :

Cognizant (Nasdaq : CTSH) engineers’ modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life.

See how at or @cognizant.

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