Protege Customer Service Defect Management

Overview

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Direct message the job poster from Naza TTDI Sdn Bhd

Naza TTDI Sdn Bhd, a premium player in the Malaysian property industry, is renowned for successful projects such as the award-winning Taman Tun Dr Ismail. Since its inception, the company has aimed to create thriving communities, delivering quality lifestyle concepts and products. With well-known developments in Klang Valley and major projects like Platinum Park in Kuala Lumpur and TTDI Gateway in Shah Alam, Naza TTDI has established its foothold in the industry. Managed by professionals, the company is committed to timely customer service and maximizing shareholder value.

Role Description

This is a contract role for a Protege Customer Service Defect Management position. The role is on-site and located in WP. Kuala Lumpur. The daily responsibilities include managing customer support, ensuring customer satisfaction, handling defect management, and addressing customer queries and complaints. The role also involves collaborating with various departments to resolve issues and improve customer service processes.

Qualifications

• Customer Satisfaction, Customer Service Management, and Customer Support skills
• Analytical Skills and Communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work independently and as part of a team
• Experience in the property development industry is a plus
• Bachelor\'s degree in Civil, Electrical, Mechanical, Business Administration, Management, or a related field

Seniority level

Employment type

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