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Forwarding Manager - Customs Clearance (Setia Alam)

Forwarding Manager - Customs Clearance (Setia Alam)

Captalent ConsultingShah Alam, Selangor, Malaysia
30+ days ago
Job description

Forwarding Manager - Customs Clearance (Setia Alam)

Our client is a subsidiary of a Hong Kong public listed company and a China state-owned company a one-stop logistics solutions provider which includes Freight Forwarding (covering customs clearance and haulage), Project Logistics, Contract Logistics, Cross-Border e-Commerce Logistics and other services. They are currently looking for the right candidate to fill the following position

(Based in Setia Alam HQ, Shah Alam, Selangor)

Job Summary

  • Responsible for budgetary control, cost analysis, process improvement, day-to-day customs clearance operations, etc.
  • To manage the import and export of goods, complete necessary paperwork, and coordinate with various government agencies and customs authorities to ensure smooth and efficient customs clearance processes, minimise delays, and ensure compliance with customs laws.

Responsibilities

  • Manage the import and export of goods : oversee the entire process of importing and exporting goods, including preparing and submitting necessary documentation, such as customs declarations, invoices, and shipping documents.
  • Ensure compliance with customs regulations : stay up-to-date with customs laws and regulations and ensure that all import and export activities adhere to these requirements; classify goods according to customs codes, determine duty rates, and ensure appropriate licenses and permits are obtained.
  • Liaise with government agencies and customs authorities : act as intermediary between importers / exporters and customs authorities; communicate with customs officials, government agencies, and other relevant parties to resolve issues, provide the necessary documentation, and ensure compliance with customs regulations.
  • Provide customs advice and guidance : offer guidance and advice to clients regarding customs regulations, procedures, and requirements and assist in interpreting complex customs laws to help clients navigate through customs processes efficiently.
  • Coordinate with shipping and logistics teams : collaborate with shipping and logistics teams to ensure timely and efficient transportation of goods; provide necessary documentation to shipping agents, monitor shipment status, and facilitate customs clearance processes.
  • Maintain records and documentation : maintain accurate and organized records of import and export activities, ensuring that all required documentation (invoices, bills of lading, and customs declarations) are properly filed and archived.
  • Stay updated with industry trends and regulations : continuously update knowledge of customs laws, regulations, and industry practices; stay informed about changes in trade agreements, tariff rates, customs procedures, and other information that may impact import and export activities.
  • Provide excellent customer service : interact with clients, importers, exporters, and various stakeholders involved in the customs clearance process to provide prompt and professional service, addressing concerns or queries and ensuring high client satisfaction.
  • Investigate errors and discrepancies : investigate, adjust, and communicate with relevant authorities and report to management promptly.
  • Maintain proper documentation and filing within the agreed time frame.
  • Participate in tendering and quotations preparations, solutions design to meet customer requirements.
  • Ensure end-of-day tasks, closing reports, and filing or paperwork / documentation are processed accurately.
  • Prepare necessary reports as per the established time frame.
  • Handle new tasks or additional responsibilities as required by management; execution and enforcement of HR ISO 9001 policies and participation in audits.
  • Any other job as assigned from time to time.

    • Requirements

  • Bachelor's Degree / Diploma with at least 6 years’ experience in handling import-export operations and customs clearance in courier / logistics companies.
  • Automotive customs clearance experience is an added advantage.
  • Knowledgeable about customs procedures, tariffs, duties, regulations, etc., and Import / Export documentation and declaration of K1, K2, K3, K4, K8, K9.
  • Familiar with customs HS codes, duty tax computation / exemption.
  • Must possess a KEK licence
  • Good networking with port customs, external freight forwarders and customs brokers.
  • Possess a friendly disposition with good communication and problem solving skills.
  • Proficiency in Mandarin (written & spoken), English and Bahasa Malaysia languages

    • Salary : RM8,000 – RM12,000, to commensurate with experience.

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    Forwarding Manager - Customs Clearance (Setia Alam) • Shah Alam, Selangor, Malaysia