Telesales & Customer Acquisition Executive

Company Overview

At Fuller Impact, we're not just pioneering a company; we're spearheading a movement towards a more sustainable and conscientious future. Join us as we collectively shape positive impacts through the conscious integration of sustainability into every facet of business.

Key Responsibilities :

• Handle inbound and outbound calls and online inquiries from SMEs, mid-tier companies, and corporate clients interested in our sustainability training and services
• Actively follow up with leads to drive conversions and secure registrations or sales
• Identify client needs during calls and recommend suitable solutions, including cross-sell and upsell opportunities
• Conduct outbound calls where necessary to re-engage past leads or support ongoing campaigns
• Build strong rapport with prospects and guide them through the decision-making process
• Maintain accurate lead and client information in the CRM system and ensure timely updates
• Provide product feedback from clients to internal teams to support service improvement
• Assist in creating and presenting simple proposals or quotations based on client requirements
• Collaborate with the sales and marketing teams to align on campaign goals and outreach strategies
• Support the development of sales pipeline and help meet monthly and quarterly sales targets
• Participate in internal discussions on improving telesales strategies and market outreach
• Only for Malaysian Citizen

What We Offer :