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IT Intern

IT Intern

ABeam Consulting (Malaysia) Sdn BhdPetaling Jaya, Selangor, Malaysia
13 hours ago
Job description

Responsibilities :

  • Technical Support : Assist in troubleshooting and resolving hardware, software, and network issues.
  • Help Desk : Respond to user inquiries and provide technical support via phone, email, or in-person.
  • System Maintenance : Assist in the maintenance and updating of IT systems, including software installations and updates.
  • Documentation : Maintain accurate records of IT issues and resolutions in the help desk system.
  • Inventory Management : Help manage IT inventory, including hardware and software assets.
  • Project Assistance : Support IT projects and initiatives as needed.

Qualifications :

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Basic understanding of computer hardware, software, and networking principles.
  • Experience with Windows and Mac operating systems is preferred.
  • Familiarity with common office software and tools (e.g., Microsoft Office).
  • Basic knowledge of network configurations and troubleshooting would be an added advantage.
  • Good verbal and written communication skills.
  • Ability to troubleshoot and resolve technical issues effectively with guidance
  • Ability to work well in a team environment and collaborate with colleagues.
  • Customer service orientation with good interpersonal skills.
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    Intern • Petaling Jaya, Selangor, Malaysia