Customer Success & Pre-Sales Specialist

A leading health sciences company in Kuala Lumpur is seeking a passionate customer support associate to engage with clients and assist in converting leads. This role involves understanding customer needs, providing product recommendations, and utilizing tools like Gorgias and Slack. The ideal candidate will have a sales-driven mindset, strong communication skills, and be fluent in English, with knowledge of Cantonese and Mandarin being a plus.

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